ALERT - To ensure we continue to fulfill our role as a provider of vital services to the public, we are still hiring and continue to recruit top talent to Wells Fargo. However, we have adjusted our hiring practices due to the COVID-19 situation and the related social distancing guidelines. As a result, throughout your application process, you may be asked to connect with us virtually. We encourage you to check our job postings regularly for updates and additions.
Learn what Wells Fargo is doing during the COVID-19 crisis to support our employees and protect our customers through enhanced cleaning, social distancing in bank branches, remote work arrangements, benefit changes, and more.
At Wells Fargo, we’ll set the stage for your success. Working in our fun, diverse environment, you’ll find support for your professional development, with tools and resources designed to help you reach new heights of success. Professional development is a business imperative for us. As a team member, you’ll benefit from ongoing learning opportunities and training programs that will help you make the most of your interests and ambitions.
We know how important it is to have a healthy work/life balance, so on our team, you’ll be encouraged to attain both your professional and personal goals. No matter where you are in your life, you’ll find opportunities that work for you—including great options if you’re retired, a working parent, or a student.
You might be surprised how far you can go with our team, and how fast. We believe in our team members, and we’ll support you in advancing to new roles as you develop your career.
Join a 160-year tradition of helping customers—and each other—achieve success. Learn more about some of our roles and career areas, and explore the numerous options available to you at Wells Fargo.
In this fast-paced role, you’ll use your service and communication skills to help resolve our customers’ concerns and offer products that meet their ongoing financial needs. On our team, you’ll discover opportunities for professional development and gain valuable skills that will launch your career at Wells Fargo.
A day in the life
As a phone banker, you have the opportunity to interact with customers. This role begins with an excellent paid training program to get you up-to-speed on our banking products, services, systems, and procedures. On any given day, you can expect to:
Use your banking product knowledge to expand customer relationships
Handle incoming calls from our customers
Solve complex problems with multiple software programs
Be a part of a team that thrives on ensuring top-notch customer service
And rarely a day goes by without recognition from your manager, peers, and business partners. Your team might enjoy a pizza lunch for providing excellent customer service or you might receive balloons to celebrate a personal success. You’ll hear “thank you” and “great job” a lot, giving you a strong sense of accomplishment. You will know you’re part of a winning team and a winning company.
Play an essential role in finding the right solutions for customers. If you’re upbeat and a good listener, and enjoy working as part of a team in a fast-paced environment, come prepare for the next stage of your career with Wells Fargo. And if you’re retired, a student, or a working parent, we also have part-time teller roles that might just be right for you.
A day in the life
For tellers, there really isn’t a “typical” day—that’s part of the challenge, and the fun. But some of your work will include:
Greeting customers and making them feel welcome, as well as catching up with those you see regularly
Processing transactions for customers to help them manage their finances
Finding ways to make financial services more convenient for customers
Introducing customers to our bankers or other Wells Fargo partners
Recognition is an important part of our culture at Wells Fargo. We expect the best from our team members, and in turn, we like to thank and reward them. Your team might receive special treats or lunch for outstanding performance, or you may be recognized during a team meeting for providing excellent customer service.
It’s satisfying to build relationships with customers and help meet their financial needs. And as you build your customer relationships, you’ll also be working toward your professional goals within Wells Fargo.
A day in the life
You’ll devote as much of your day as possible to having in-depth conversations, in person and by phone, with your customers. Your day will include:
Building and managing lifelong customer relationships
Understanding customers’ financial needs and showing them how to get the greatest possible value from our products and services
Developing and maintaining relationships with our partners
You’ll feel strong support on our team, with your manager regularly celebrating your hard work and success, recognizing and rewarding your contributions and providing value-added coaching.
You’ll engage customers by phone with information and suggestions for new financial products and services. At Wells Fargo, customer service is our top priority and is the basis for rewarding you for the good work you do.
A day in the life
You will spend your day providing excellent service to our customers by offering new products and services to help them succeed financially. Your activities will include:
Delivering exceptional service by going out of the way to please each customer
Quickly answering questions in a friendly and courteous manner
Using your banking product knowledge to expand customer relationships
As a Wells Fargo Premier Banker, you are a trusted professional to our affluent customers and a respected partner to many financial professionals across the company. You will be based in a Wells Fargo branch in an affluent-identified market and will work closely with your branch manager, Wealth Brokerage Services Financial Advisor, a dedicated affluent segment leader, and the rest of the branch-based team. This team approach is critical to serving our affluent customers, and keeping their needs at the center of everything we do.
A day in the life
Key elements of the Premier Banker role include:
Interacting with larger and more complex customer relationships
Serving as your customers' relationship manager to uncover their specific financial needs and goals, and making appropriate introductions to Business Banking, Wealth Management, Private Mortgage Banking, and other partners
Demonstrating leadership by contributing to a company culture of caring that supports customers in achieving their goals
Click on the titles to see the complete job overviews.
Consider joining us in our Affluent or Business Banking segments.
Join our team to work in a fun, team-oriented, and diverse envirnoment, where you can use your problem-solving and communication skills to build your career. We encourage a healthy work/life balance, and we'll support your professional development and provide coaching and training that can help you reach new heights of success.