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Lenel & Guardian Physical Expert

  • Technology & Data
  • Full time
  • R-130441

About this role:

Wells Fargo is seeking a Senior Systems Operations Engineer...


In this role, you will:

  • Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
  • Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
  • Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
  • Work with vendors and other technical personnel for problem resolution
  • Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
  • Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
  • 4-6 years' overall experience in installation, configuration, and rollout of PIAMS ( Physical Identity & Access Management Solutions ) interfacing with external applications/systems, and data migration from existing tools
  • Coordinate and complete assigned maintenance and enhancements task as per new business requirements
  • Use pre-defined guidelines, templates, test scripts,
  • Identify and escalate problems; performed assigned tasks in BCP simulation, quality, security and compliance, vulnerability remediation requirements for supported areas following standard operating procedures .
  • At lease 1 years' exposure in Alert Enterprise Guardian Physical, Visitor Management, and Sentry Products or any other Physical ( Not logical ) Identity and Access Management (PIAMS) tools like Quantum Secure is preferred
  • Track and follow-up assigned actions till closure
  • Ability to collaborate and work with remote teams, and vendor teams in context of product installation and break-fix support
  • Some exposure in Physical access control systems such as Lenel OnGuard, and Systems is desirable
  • There may be requirement to work in night shifts during implementation, major change, and critical activities from time to time. Hence, candidate must be open and willing to accommodate business needs and demand for working in odd hours.


Required Qualifications, International:

  • Experience in Systems Engineering, and Technology Architecture, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • University degree in Business or related discipline.
  • Experience of 4-6 or more years in implementation, and/or support of any Physical Identity Access Management (PIAMS) solution.
  • Fluency in English


Desired Qualifications:

  • Experience of working across one or more geographic territories or regions
  • 1-2 years' exposure in Alert Enterprise Guardian Physical, Visitor Management, and Sentry Products is preferable


Job Expectations:

  • Provide expert level support on Guardian Physical or Lenel applications
  • Work with project team in creating controller programming workbooks
  • Programming controllers

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.


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