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Senior Systems Operations Engineer

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

About this role:

Wells Fargo is seeking a Senior Systems Operations Engineer in Technology

as part of Commercial and Corporate & Investment Banking Technology (CCIBT). Learn more about the career areas and lines of business at  wellsfargojobs.com .

Commercial Card Platform Support team is involved with responding to all production incidents impacting multiple commercial card applications. Supported applications have both external and internal users. This team is also responsible for reviewing and approving all production changes, remediation of vulnerabilities, scheduling business continuity planning simulations, driving infrastructure initiatives, etc. among various other platform activities. The objective of the team is to ensure stability of applications to prevent / minimize customer impact.

The senior systems operations engineer will be responsible for managing production issues and driving various ongoing initiatives to support the stability and availability of commercial card applications.


In this role, you will:

  • Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
  • Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
  • Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
  • Work with vendors and other technical personnel for problem resolution
  • Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
  • Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability


Required Qualifications:

  • 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Experience performing engineering and support tasks on Linux and Unix
  • Production Support experience with applications on Red Hat Linux and Windows environment
  • Experience creating and modifying Unix shell scripts according to the changing needs of the project and client requirements
  • Experience supporting Java applications on Weblogic and WebSphere Application and Web Server
  • Experience working with in a large enterprise Java infrastructure and providing support
  •  Extensive knowledge on database a system and SQL queries to quickly extract data for reporting/trouble shooting
  • 4 + years of application support work
  • 4 + years of Unix Shell Scripting experience
  • 2 + years of Python and shell scripting experience
  • Finance experience
  • Banking experience
  • Experience with commercial credit card applications
  • Experience supporting production environments, managing production incidents
  •  Excellent written and verbal communication skills required

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.


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