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Senior Compliance Specialist - Mortgage Servicing

About this role:

Wells Fargo is seeking a Senior Compliance Specialist in Corporate Risk as part of Home Lending Servicing Compliance. Learn more about the career areas and lines of business at . Wells Fargo Compliance is the company’s compliance independent risk management function, providing company-wide leadership, standards, support, and independent oversight to ensure that all front-line business groups abide by applicable laws, rules, regulations, and regulatory guidance (regulatory requirements), meet compliance responsibilities, and manage compliance risks. Wells Fargo Compliance credibly challenges management decisions, business processes and activities, and evaluates and assesses adherence to applicable regulatory requirements. It provides appropriate analysis, reporting, and escalation to senior management and the Board of Directors, sets minimum standards for the company, and gives advice, guidance, and support for compliance risk management activities across the enterprise.

In this role, you will:

  • Support the Enterprise Compliance Program Policy, as it relates to Home Lending Servicing functions, including coordinating with the front line, risk and compliance teams on metric development and enhancement, monthly metric reporting, monitoring and escalations, engagement in complex systemic projects for regulatory impact, etc.
  • Consult with partners and develop, implement, challenge and monitor a comprehensive suite of risk-based metrics designed to identify root cause in adherence to key Home Lending Service functions
  • Provide subject-matter guidance for home lending related topics
  • Monitor metric results and identify breaches of risk appetite and key indicators, oversee and challenge root cause analysis and facilitate action plan remediation, as needed 
  • Escalate breaches in a timely manner to appropriate governance committees and business leadership
  • Communicate and present complex analysis to management, front line, risk partners, legal and audit specific to performance of key Home Lending servicing functions
  • Collaborate to assist and identify regulatory impact within the agile framework, challenge business requirements that translate business needs into complex analysis designs and recommendation
  • Lead creation and/or review and challenge of new/updated procedures and guidelines; considered subject matter expert
  • Lead implementation of complex initiatives with high risk, generally spanning multiple areas
  • Works independently, leads projects and mentors but does not manage other employees

Required Qualifications, US:

  • 4+ years of Compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Strong understanding of mortgage servicing business processes, risk and control requirements
  • Knowledge and understanding of risk-based regulatory compliance including the industry and Consumer Protection laws and regulations that apply to Default or Performing Home Mortgage Servicing
  • Ability to integrate compliance requirements across a large, highly complex business
  • Experience serving as regulatory compliance advisor to business management
  • Ability to communicate complex concepts in a clear, simplified manner
  • Experience communicating and coordinating with senior management, Front Line Control Executive teams, the Law Department, and Internal Audit as necessary
  • An active Certified Regulatory Compliance Manager (CRCM) designation

Job Expectations:

  • Willingness to work on-site at stated location on the job opening
  • Charlotte, NC
  • Irving, TX
  • Minneapolis, MN
  • Saint Louis, MO
  • Tempe, AZ
  • West Des Moines, IA

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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