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Securities Operations Representative for Advisory Maintenance and Setup

  • Operations
  • Full time
  • R-221726

About this role:

Wells Fargo is seeking a Securities Operations Representative...


In this role, you will:

  • Perform various operational tasks on complex securities that require general knowledge of unit functions and systems
  • Support securities operations
  • Identify ways to improve the overall process
  • Perform moderately complex duties such as processing, researching inquires and reconciling transactions
  • Review time sensitive documents
  • Receive direction from supervisor and coordinate situations involving other departments
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
  • Interact with internal customers
  • Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements


Required Qualifications:

  • Experience in Securities Operations, or equivalent demonstrated through one or a combination of the following: work experience, training, education
  • 3 years of working experience (voice and back-office support) in the BPO/Contact Center industry
  • Preferred background in securities operations (e.g trade processing, trade booking, brokerage services, derivatives, fixed income, etc"
  • Flexibility to work in night shifts, or weekends/holidays if deemed necessary by the business.

Desired Qualifications:

  • Excellent problem solving, analytical and technical skills with ability to apply critical judgment and come up with effective decisions
  • Strong verbal and written communication skills and proficiency for detailed documentation with ability to validate work
  • High proficiency with Microsoft Program
  • Ability to adapt to a fast-paced environment and perform under pressure with a high motivation and able to meet stringent deadlines with strong sense of urgency and results and detail orientation
  • Ability to plan, prioritize and execute a body of work with minimal supervision.
  • Exceptional research, data entry and exception handling skills
  • Possess an impeccable reputation for integrity, accuracy, consistency and business acumen
  • Highly analytical and keen to details  
  • Familiarity with banking documents  
  • Ability and experience to interact with US Customers "

Job Expectations:

  • The Advisory Maintenance and Setup team is responsible for the processing of Service requests coming from  all sub firms (sales channels) that utilize the Wells Fargo Advisory programs – depending on the product type (Financial Advisor – Client directed programs, Mutual Fund programs or Separately managed account programs. This includes the establishment of new accounts, maintenance of existing accounts, trade facilitation for certain products, account terminations, and ongoing billing of accounts.
  • The team is not responsible for brokerage account opening but more on adding specific Advisory programs to the retail/brokerage account handled by individual FA or CA.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.


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