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Lead Product Manager

  • Product Management
  • Full time
  • R-222167

About this role:

Wells Fargo is seeking a Lead Product Manager...

In this role, you will:

  • Lead complex initiatives including establishing marketing programs for new products or enhancements
  • Conduct market research and market results-oriented analysis for major products and services
  • Review and analyze complex major product lines and services
  • Implement change delivery solutions for the portfolio's technology process work of low to moderate complexity
  • Make decisions in complex and multi-faceted situations of global market dynamics, trends, and regulatory impact
  • Oversee risk management to meet deliverables and drive new initiatives
  • Collaborate and consult with managers, stakeholders, scrum masters, project managers, and delivery team to resolve issues and achieve project goals
  • Lead projects, teams, or serve as a mentor to less experienced staff

As a Product Owner for the Consumer Lending business, you will bring a strategic mindset and passion for experimentation as you work closely with Product Managers and collaborate with a variety of agile delivery teams, partners, and stakeholders across the organization to employ product management and agile techniques to optimize products for our customers.  You will help drive the delivery of outcomes to the marketplace through ownership of the product backlog inclusive of prioritization, transparency into upcoming work, setting of product goals, and communication to support shared understanding.  

Responsibilities in this function include:

Employ a customer obsessed mindset and product management techniques to actively pursue customer engagement and a deep knowledge of customer behavior to act as their voice in discovery and product refinement 

Apply a working knowledge of Agile delivery frameworks, such as Scrum or Kanban, in a multi-team environment to enable the realization of outcomes from discovery through delivery to the market

Orchestrate discovery practices, including testing and experimentation, to create a shared understanding of the technology domain, business strategy, and customer desire in the marketplace in partnership with design and engineering partners across cross-functional areas

Collaborate with Product Managers and stakeholders to contribute to and influence overall product vision and roadmap to convey desired outcomes through the product backlog

Ability to exercise effective product backlog management including prioritization in alignment with OKRs to deliver the greatest value-based outcomes in alignment with overall product strategy and setting of the product goal

Attend key Agile events for the product area to connect product strategy to the team and provide subject matter expertise 

Entrusted to make decisions for their product area such as defining acceptance criteria, acceptance of stories and determining when the solution delivered will meet the definition of done to maximize value and iterative learnings from the team

Actively seek to utilize data mining and perform analysis to uncover data driven insights and support recommendations of necessary actions

Engage with cross-functional experts to ensure solutions are business ready from risk, legal, compliance, and policy perspectives

Characteristics displayed in this role:

Displays an agile mindset to adapt to changing customer needs, business strategies, and technology environments to deliver in a way that meets the demands of the current and future marketplace

Embraces innovation, collaboration, and experimentation to uncover new and unique opportunities for product advancement

Champions an environment of trust, safety, candor, and cohesiveness with the team, customers, and stakeholders

Strong ability to leverage various communication methods and styles across varying levels and sizes of audiences to convey the vision of the product and address critical decision points to sustain team, customer, and stakeholder excitement around the product

Aptness for self-management, problem-solving, and critical decision making in an efficient manner using strong analytical thinking in a complex matrixed environment

Ability to use empathy to understand customer and end user needs and translate into delivery themes

Skillful facilitation of high impact conversations with the ability to navigate conflict and negotiate for an outcome that balances the needs of the business 

Required Qualifications: 

5+ years of Product Management, product development, strategic planning, process management, change delivery experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

3+ years of experience with/within [a financial services organization, digital, etc; based on LOB specific needs for their product/product area]

Experience with product and backlog management in an environment using a scaled framework such as LeSS

Strong data analytics skills

Thorough knowledge of competitive markets, operations and various products and services

Other Desired Qualifications:

Familiarity with human-centered design models

Experience with direct involvement in prototyping activities

Knowledge of software development workflow 

Background in leading through transformation


We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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