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Senior Infrastructure Engineer

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

About this role:

Wells Fargo is seeking a Senior Infrastructure Engineer in the Digital Technology ECM group which supports evolving digital platforms and enhances integration of the various tools and technologies into our customer-facing capabilities and content repositories.

In this role, you will:

  • Lead or participate in high level technical concepts spanning technology and business

  • Develop specifications for complex infrastructure systems, design and test solutions

  • Contribute to the testing of business, application and technical infrastructure requirements

  • Drive solutions to reduce recovery

  • Review and analyze solutions for cloud security, secrets management and key rotations

  • Design, code, test, debug and document programs using Agile development practices

  • Design complex system upgrades

  • Resolve troublesome trends as they develop

  • Develop a long range plan designed to resolve problems and prevent them from recurring

  • Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success

  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications, US:

  • 4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

  • 4 + years of experience troubleshooting environments across the entire architecture (i.e. applications to infrastructure)

  • 3+ years of environment test coordination, code deployment, release management and communication

  • 3 + years of experience working with an Enterprise Content Management (ECM) or Service Oriented Architecture Enabling (SOA) platform

Desired Qualifications:

  • 4+ years of distributed servers platform experience

  • 4+ years of application production support experience

  • 4+ years of experience developing or supporting IT Service Management solutions

  • 3+ Years experience in API or Microservices Development.

  • Familiar with Enterprise Content Management principles and practices

  • Familiar with IBM FileNet Administration and Development

  • familiar/expert at IBM Content Manager / Content Manager On Demand.

  • Strong verbal, written, and interpersonal communication skills

  • Understanding of Cloud native technologies and concepts.

  • Ability to lead and manage to production goals, deadlines, and various metrics

  • Ability to identify root-cause issues/improvement opportunities, and design approaches

  • Experience with a customer service mindset and a focus on continuous improvement

  • Strong desire to learn latest enhancements in technology

  • Support technical efforts to design, build, and deploy cloud applications at the direction of lead architects, including large-scale data processing, computationally intensive statistical modeling, and advanced analytics

  • Participate in all aspects of the software development life cycle for cloud solutions, including planning, requirements,
    development, testing, and quality assurance

  • Troubleshoot incidents, identify root cause, fix and document problems, and implement preventive measures
    Employ exceptional problem-solving skills, with the ability to see and solve issues before they affect business productivity
    especially in the area of content management platforms like IBM FileNet, Documentum etc.

Job Expectations:

  • Ability to work extra hours as and when needed.

  • Engineering mindset and attitude towards learnings, ready to face new technical challenges

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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