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Senior Process Engineer

About this role:

Wells Fargo is seeking a Senior Process Engineer in Chief Operating Office Audit, providing coverage in: Operations, Regulatory and Policy Affairs, Enterprise Customer Excellence, Sales Practices Oversight and Management, and Strategic Execution and Operations.  It also includes the Chief Administrative Office, encompassing the Corporate Properties Group, Corporate Security, Enterprise Business Resiliency, Strategic Programs and Process Improvement, Enterprise Change Management, Supply Chain Management, and Data Management and Insights. Learn more about our career areas and business divisions at

In this role, you will:

  • Lead group initiatives that encompass research and future state requiring application of specialized knowledge or skills critical to the redesign efforts
  • Ensure effective relationships among the design teams and partners
  • Develop root cause research and business case for proposed technology, staff and structure changes, including cost estimates
  • Establish standards for measuring performance against process requirements utilizing formal process engineering tools and methods
  • Ensure development of metrics that provide data for future improvement opportunities
  • Ensure appropriate application of cultural focus, tools, and statistical approach
  • Coach redesign teams
  • Make decisions and resolve issues to meet business objectives
  • Interpret policies, procedures, and compliance requirements
  • Collaborate and influence all levels of professionals including more experienced managers
  • Lead team to achieve objectives

Required Qualifications:

  • 4+ years of Process Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Knowledge and understanding of Risk and Control Self-Assessment (RCSA) discipline
  • Knowledge and understanding of Business Process Management Notation (BPMN) software such as iGrafx
  • LEAN/Six Sigma certification or Wells Fargo business process management endorsement
  • Highly refined and professional verbal and written communications, including facilitation experience
  • Strong analytical skill with high attention to detail and accuracy
  • Ability to manage complex projects in a large enterprise environment
  • Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage/build relationships with leaders and team members in a geographically dispersed team environment
  • Experience in current state process modeling, process re-engineering and future state workflow modeling
  • Excellent analytical, problem solving, and root cause analysis skills
  • Ability to work effectively with senior management (SVP, EVP’s)
  • BPMN knowledge and working experience, along with other Business Process Management software and tools, such as PEGA, ORACLE, TIBCO or Asana
  • Familiarization with Agile tools, such as JIRA and CA Rally
  • Knowledge and expertise in technology implementation and system projects
  • Experience in financial institutions
  • Bachelor’s degree

Job Expectations:

  • The Senior Process Engineer will drive intake activities and partner with Corporate Risk constituents to help evaluate needs and navigate fit for purpose process improvement solutions.  This Process Engineering Team requires an understanding of the overall control environment strategy and is well versed in the process improvement/re-engineering services, digital tools, and platforms.

This position is not eligible for Visa sponsorship.

Job Posting Locations:

Minneapolis, Minnesota

Charlotte, North Carolina

Wilmington, Delaware

Tempe, Arizona


We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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