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Recruiting Manager (Global Delivery)

  • Human Resources
  • Full time
  • R-334241

About Wells Fargo India & Philippines

Wells Fargo India & Philippines is a critical component of Wells Fargo’s strategy to leverage distinct advantages in doing business in a global environment. Wells Fargo India & Philippines is primarily an extension of the technology, operations, and corporate support teams of Wells Fargo. It engages in application development and support, testing, other technology functions, international operations, knowledge support, and middle and back-end banking process solutions for a wide spectrum of Wells Fargo’s needs. It currently has offices in Bengaluru, Chennai, Hyderabad, and Manila.

About this role:

Wells Fargo is seeking a Recruiting Manager to lead our Global Delivery Recruitment team to support U.S. and Global hiring.

Wells Fargo's International Talent Acquisition team has an exciting opportunity for a seasoned Talent Acquisition Leader to be on the forefront of developing and building a new role and team build-out of a Recruitment team to support the U.S. and Global Talent Acquisition teams from the Philippines.  If you like to be a part of a transformative team, and lead change for a global, U.S. multi-national organization, and you know how to effectively manage and build “offshore” recruitment teams, then this role is for you.

This role will consult with U.S. line of business recruiting leaders to augment and support (initially) the screening and sourcing of candidates under the U.S. hiring process and will be on the forefront of building out an “offshore” and leveraged global recruiting team. 

In this role, you will:

  • Building from the ground up a new talent acquisition team, including hiring the staff, designing processes, reporting & metrics, and performance SLA expectations,

  • Building and executing an effective, efficient, and compliant recruiting process (against U.S. hiring standards and requirements initially) measured against quality, productivity, compliance and daily transactional expectations,

  • Building, hiring and managing a team of recruiters responsible for developing prospective employment applicants from specific demographic or industry segments (e.g. diverse, veterans), screening applicants against job requirements, short-listing for manager review, and strong collaboration with U.S. recruiting consultant counterparts,

  • Providing guidance in the development of recruiting strategy and external partnership program concepts designed to raise awareness of Wells Fargo's brand and support recruiting efforts,

  • Partnering with HR and business line leadership to improve sourcing effectiveness,

  • Establishing and providing performance metrics and measures to continually assess the effectiveness of the team and its progress and the value of programs and processes, including assurance of daily delivery targets,

  • Developing and refining resource capacity modeling to ensure adequate resources are in place to meet the changing staffing needs of the business

  • Developing and implementing strategies to increase the team’s capability to attract diverse candidates to a broad range of roles and business lines,

  • Leveraging data and metrics for fact-based decision making

  • Leverage knowledge of external talent markets to skillfully build sourcing teams to effectively attract and convert external candidates to applicants,

  • Responsible for managing the talent acquisition function for a corporate function, multiple business units, an emerging, high growth business, or a large established business undergoing significant change.

Required Qualifications:

  • Must be a graduate of a 4-year bachelor’s program

  • Must have a minimum of 10+ years of work experience in Talent Acquisition team management and delivery,

Desired Qualifications:

  • Strongly desire experience working in / servicing other international geographies,

  • Experience working with a U.S. headquartered organization is preferred,

  • Strongly desire experience having built and managed a recruiting sourcing function, and/or an outsourced service delivery model such as business process outsourcing,

  • Experience working in Banking Shared Service Environment is desired,

  • Understanding of banking domain & technologies is preferred,

  • Excellent stakeholder management,

  • Knowledge of sourcing techniques (such as Boolean searches, etc.) and ability to sell and influence decisions,

  • Experience leveraging social and digital media, and online tools/databases to proactively identify passive candidates,

  • Experience working in Applicant Tracking Systems (ATS), and preferably PeopleSoft Recruiting Solutions,

Job Expectations:

  • As a Team Member manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:

  • Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.

  • Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.

Posting End Date: 

28 Feb 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

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Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

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