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Process Engineering Administrator

  • Strategy & Execution
  • Full time
  • R-355511

About this role:

Wells Fargo is seeking a Process Engineering Administrator.

In this role, you will:

  • Apply structured methodology and lead change management activities.

  • Apply change management process and tools to create a strategy to support the adoption of the changes required by a project or initiative.

  • Support communication efforts.

  • Support the design, development, delivery, and management of communications.

  • Assess the change impact.

  • Conduct impact analyses, assess change readiness and identify key stakeholders.

  • Provide input, document requirements and support the design and delivery of training programs.

  • Support process improvement initiatives and internal and external customers

  • Review, research, compile information, test and evaluate process and workflow data as directed

  • Oversee process requirements while maintaining compliance with internal company requirements and standards

  • Provide operational and analytical support for Process Engineers

  • Identify and assist in identifying gaps and efficiency opportunities and make recommendations based on analyses

  • Interact with business subject matter experts to determine information and details in support of research and evaluations

  • Prioritize responsibilities to support initiatives

  • Facilitate process updates with business partners, ensuring the process provided to business complies with policies and regulations

  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

  • Interact with internal customers

  • Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

  • Experience in Process Engineering, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

  • 4 to 10 years' of relevant experience

  • Strong verbal and written communication is a must

  • Effective interpersonal and collaboration skills

  • Ability to demonstrate technical concepts to non-technical audience

  • Ability to work independently on projects

Desired Qualifications:

  • Hands-on experience on Incident, Change, Problem Management

  • Certifications in Six Sigma/Lean Six Sigma

  • Expert knowledge in the practices of Change Management

  • Good knowledge in Configuration Management

  • Good knowledge in Requirements Management

  • Fair knowledge in concepts of Project Management

Job Expectations:

  • Complete change management assessments

  • Identify, analyze and prepare risk mitigation tactics

  • Identify and manage anticipated resistance

  • Consult and coach project teams

  • Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan

  • Support and engage senior leaders

  • Coach managers and supervisors

  • Support organizational design and definition of roles and responsibilities

  • Coordinate efforts with other specialists

  • Integrate change management activities into project plan

  • Evaluate and ensure user readiness

  • Manage stakeholders

  • Track and report issues

  • Define and measure success metrics and monitor change progress

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

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Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

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