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Due Diligence Associate Manager, Customer Data Management

  • Operations
  • Full time
  • R-360209

About this role:

  • Wells Fargo is seeking to hire a Due Diligence Associate Manager.
  • Covers jobs which oversee the operations of a business or organization as they relate to regulatory and legal compliance.

In this role, you will:

  • Supervise a team of individuals who are responsible for executing activities associated with conducting due diligence reviews of bank customers transactions
  • Oversee a moderate degree of complexity and risk to determine appropriateness of processes to ensure timely completion, quality and compliance
  • Own the client onboarding process and engage with clients, relationship team and third parties
  • Mitigate risk through due diligence process
  • Identify opportunities for process improvement and risk control development in less complex functions
  • Work with due diligence management to implement department policies, procedures and reporting to maximum risk while providing exceptional customer experience
  • Establish performance standards, evaluate performance and train and coach staff
  • Make daily supervisory decisions and resolve issues related to team supervision, work allocation and daily operations under direction of due diligence management
  • Leverage interpretation of policies, procedures, and compliance requirements
  • Collaborate and influence all levels of professionals
  • Lead a team to achieve objectives
  • Manage allocation of people and financial resources for Due Diligence group
  • Mentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications:

  • 2+ years of Due Diligence, risk management, client service, operations support, or business process management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, education
  • 2+ years of Leadership experience

Desired Qualifications:

  • College graduate, any field.
  • Knowledge and professional background on KYC process.
  • Knowledge and professional background Customer Identification Program (CIP).

Job Expectations:

  • Amenable to work full-time onsite in Five/NEO, BGC, Taguig City
  • Amenable to work on mid shift, 3:00 PM - 12:00 AM PST, weekend off

Posting End Date: 

21 May 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy


Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

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