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Senior Control Management Specialist

Why Wells Fargo:

Are you ready for the next step in your career? This is where it begins – at a company known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S. We’re especially proud of our tangible, meaningful commitment to diversity, equity, and inclusion in the workplace. When it comes to employees’ financial health, we offer competitive salaries and generous benefits package. Apply today.

About this role:

Wells Fargo is seeking a Senior Control Management Specialist to join the Issue Management and Escalations Team within Chief Operating Office.

In this role, you will:

  • Support the Chief Operating Office (COO) in ensuring all Issue Management and Escalation Program requirements are monitored, reviewed, and actioned timely and accurately for all lines of business and communicated to relevant stakeholders
  • Develop proficiency in issue management and escalation requirements to ensure the connectedness of issue management within COO
  • Support COO level issue reporting, reviewing for purposes of monitoring implementation plans and the escalation of off-track plans
  • Work with the Business Control Management and Business partners in your area of focus to ensure effective implementation of the issue management policy and procedures
  • Partner with front line and second line to support horizontal readiness assessments for exams and audits including process walkthroughs, gathering artifacts, preparing presentation materials, and responding to regulatory requests as needed
  • Influence in a matrixed environment and partner with day-to-day business and dedicated resources to ensure implementation success and the realization of risk mitigation

Required Qualifications:

  • 4+ years of Risk Management or Control Management experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • 1+ years of risk and regulatory compliance experience
  • Good understanding of regulatory requirements and related Wells Fargo processes and demonstrated understanding of risk management policies and procedures
  • Strong analytical skills with ability to clearly articulate technical matters such as process deficiencies and corrective action plans
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Experience working with internal and external auditors and examiners
  • Experience and knowledge of risk/control programs (issue management, RCSA, risk appetite, etc.)
  • Experience accessing data systems of record to support issue management reporting and explaining to non-technical experts the meaning and trends highlighted
  • Knowledge and understanding of regulatory/compliance issues and potential solutions
  • Experience partnering with Independent Risk Management and Internal Audit teams
  • Ability to facilitate and lead meetings to reach conclusions, identify tasks, record actions, and achieve results
  • Ability to articulate issues, risks, and proposed solutions to various levels of staff and management
  • Excellent verbal, written, and interpersonal communication skills
  • Advanced Microsoft Office skills

Job Expectations:

  • Ability to travel up to 10% of the time if needed
  • Ability to work hybrid schedule, three days in office, two days remote

Preferred work locations:

  • Charlotte, NC
  • Chandler, AZ
  • Phoenix, AZ
  • San Antonio, TX
  • Minneapolis, MN
  • Des Moines, IA
  • Dallas, TX

Job posting may come down early due to volume of applicants

Posting End Date: 

18 May 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

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