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Business Execution Consultant

  • Strategy & Execution
  • Full time
  • R-372719

About this role:

Wells Fargo is seeking a Business Execution Consultant for our Content Execution team in Manila, Philippines as part of Home Lending group. Business Execution Consultant will assist in the daily management of quality control across the channels.


In this role, you will:

  • Participate in planning and executing a variety of programs, services, and initiatives, and monitor key indicators to ensure effective performance and control management of assigned operations or business groups.

  • Review basic initiatives including policy or process changes, process improvements, technology enhancements, and conduct regular reviews to identify efficiencies and cost savings opportunities.

  • Receive direction from leaders and exercise independent judgement while developing an understanding of policies and procedures, best practices, and initiatives.

  • Collaborate and consult with mid-level managers or cross-functional business partners.

  • Provide work direction to less experienced Strategy and Execution staff.


Job Expectations:

  • Proofing QC: review digital files of print proofs to ensure the content (images and copy) matches 100% of the input from the final creative.

  • Data Audit QC: review live laser/personalization stage in print production, comparing the input customer personalization data to the output customer data provided by the Vendor, by using various tools to identify personalization placement with 100% accuracy.

  • Insertion QC: compare instructions on insertion order of components in direct mail envelope package to the production insertion order from the Vendor.

  • Live Production QC: review live production pulls for data content and quality  

  • Responsible for task updates in Aprimo for workflow controls

  • Verify the accuracy of all referenced facts & cross reference provided materials.

  • Evaluate and recommend changes.

Desired Qualifications:

  • 2+ years of quality control or proofing experience (3-5 years of overall experience)

  • Experience developing partnerships and collaborating with other business and functional areas.

  • Developing, implementing, and executing business initiatives and programs, as well as serving as advocates

  • Advanced Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills

  • Excellent verbal, written, and interpersonal communication skills which includes partner interactions and presentations.

  • Demonstrate ability to drive projects forward in a complex environment.

  • Ability to lead through adversity, adjust and manage to change priorities.

  • Financial services industry experience preferred.

Posting End Date: 

2 Aug 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.


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