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Procedure Writing Coordinator, Global Treasury Management

  • Operations
  • Full time
  • R-375692

About this role:

  • Wells Fargo is seeking a Procedure Writing Coordinator, internally known as Operations Processor.
  • Drafts, edits and formats basic to moderately complex technical manuals, project and/or other technical documentation.
  • Drafts and/or edits basic web content.
  • Researches and translates technical information for technical and non-technical users.
  • Uses developing knowledge of HTML, JavaScript languages and other web-based tools to assist in web-publishing projects.
  • Authors basic help screens for e-tools, primarily with information supplied by others.
  • Conducts basic audience analysis.
  • Edits and/or reformats copy and ensures documentation is in compliance with corporate standards.
  • Follows established guidelines for organization and design of work.
  • May maintain document library or repository.
  • May create graphical technical presentations for others.

In this role, you will:

  • Perform moderately complex operations duties in support of either a service center or department environment
  • Require considerable knowledge of company personnel policies and practices
  • Collect data and prepare related operational reports
  • Prepare input forms for automated data processing system
  • Utilize the company's internal operations to perform duties
  • Coordinate projects
  • Furnish information to authorized persons
  • Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation

Required Qualifications:

  • Experience in operations support, or equivalent demonstrated through one or a combination of the following: work experience, training, education

Desired Qualifications:

  • Candidates must be a Graduate of any course in College / Associate or has completed 2 years in college with no back subjects.
  • At least two (2) years of experience in technical / business writing; application content management
  • Tools such as Web Experience Management (WEM) Open Text platform (proprietary) Any web-based publishing platform/Content Management and other web-based tools to assist in web-publishing projects
  • Knowledge of the following Wells Fargo systems: Web Experience Management (WEM) Open Text platform and Treasury Management Knowledge Center
  • Uses developing knowledge of HTML, JavaScript languages and other web-based tools to assist in web-publishing projects

Job Expectations:

  • Amenable to work onsite from 2:00PM-11PM, Monday - Friday

Posting End Date: 

30 Jul 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

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Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

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