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Business Execution Consultant

  • Strategy & Execution
  • Full time
  • R-376902

About this role:

Wells Fargo is seeking a Business Execution Consultant for our Annual Content Review Team in Bangalore, India as part of Home Lending group. Annual Content Review Team is responsible for reviewing digital marketing content across Wells Fargo product and digital platforms. The team works with key stakeholders to ensure customers view accurate content.

In this role, you will:

•     Maintain and manage inventory of digital content, including creation and management of the calendar when content needs to be reviewed.

•     Learn the annual content review process and other key policies to be confident in educating stakeholders on the requirements of content review.

•     Apply critical thinking and problem solving when stakeholders push back on key date deliverables.

•     Drive content review activities in partnership with other stakeholders to meet deadlines outlined in the inventory spreadsheet.

•     Partner with stakeholders to ensure accuracy of content prior to the legal and compliance review.

•     Manage the legal and compliance review process. Track and process legal and compliance reviews across several platforms within Wells Fargo.

•     Engage legal and compliance to reconcile comments when needed to determine the appropriate disclosures or clarify comments.

•     Navigate workflow tools to complete the review and remediation process.

•     Communicate with the content authors to successfully publish changes on time according to the inventory tracker dates.

•     Coordinate remediation activities and update websites with the appropriate business partners.

•     Ensure proper tracking and archiving of all artifacts in the correct record retention repository.

•     Escalate problems to a manager in a timely manner.

•     Ability to map out reports, dashboards, and other data visualization methods.

Required Qualifications:

  • 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Willing to work during US hours
  • Ability to meet deadlines
  • Marketing and project management experience
  • Strong problem solving and decision-making skills
  • Strong critical thinking and attention to detail and accuracy
  • Experience building strong relationships
  • Ability to gather requirements from subject matter experts
  • Highly refined and professional verbal and written communications.
  • Experience resolving and working through escalated and complex issues
  • Working knowledge of workflow tools
  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) skills
  • Advanced Excel/SharePoint experience
  • Able to identify inefficiencies and opportunities to improve the process
  • Self-motivated to identify opportunities and propose solutions to business partners
  • Ability to process a high volume of work within established deadlines, accurately
  • Ability to learn processes quickly, multi-task, and prioritize work
  • Good presentation skills
  • Persuasive written and verbal skills, ability to communicate effectively, in both written and verbal formats
  • Exhibits confidence when discussing processes, policy requirements, and deliverables with stakeholders
  • Ability to identify risk within processes and escalate issues to management
  • Ability to lead through adversity, adjust and manage to change priorities.
  • Financial services industry experience preferred.

Posting End Date: 

30 Jul 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

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Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

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