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Lead Product Designer - Innovation Enablement

Please include a link on your resume to your portfolio / upload a PDF of your portfolio when applying.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Strategy, Digital and Innovation (SDI) team forges the strategic direction of Wells Fargo, provides and manages our digital foundation and common capabilities, and transforms our business models to meet evolving customer needs and grow the company. The investments we are making will help the company create innovative digital banking experiences, and make it easier for customers to achieve their financial goals.

About this role:

We are the Innovation Enablement Team – we are a small but mighty product, design and strategy group that designs and builds Wells Fargo’s path forward. We research, ideate and design new concepts to the enterprise through a human-centered approach. We are a growing group full of people who are curious, daring, inclusive, inspiring and optimistic - who are passionate about Wells Fargo’s ability to chart a new future. 

Wells Fargo is seeking a Lead Product Designer as part of Strategy, Digital and Innovation. In this role, we’re looking for T-shaped competencies where the depth of design leadership is complimented by a broad toolkit that shines as you inspire and enable great design, and thrive within a new, growing multidisciplinary team of collaborators. The Product Designer, in partnership with a diverse team of leaders for the Innovation Enablement Team, care for the following:

  • Design Sprints, where we impart new ways of working to various internal teams while designing new business visions, solutions, roadmaps, test prototypes, and create compelling communication of the work.

  • Innovation Incubation, where we identify and enable deep understanding of opportunity areas. We develop confidence on the desirability, viability and feasibility of new offerings through iterative prototyping, partnership with technology groups, and strategical alignment with business priorities, ensuring a path for a successful market launch.

In this role, you will:

  • Proactively collaborate with cross functional leadership teams to understand business objectives and customer needs and translate them into compelling design solutions

  • Create design deliverables such as sketches, wireframes, prototypes, user interfaces and visual designs – often taking broad, conceptual ideas and turn them into something engaging and provoking

  • Develop and maintain design best practices and ensure quality excellence on deliverables

  • Work collectively with a design team to ideate and execute immersive design experiences including and not limited to posters, design prototypes, POC prototypes, communication design, to presentations, and anything in between

  • Assess and evangelize the need for the appropriate fidelity of design required

  • In partnership with team leadership, scope and conduct user research to validate design decisions

  • Partner with Design Strategists and Researchers to ensure designs care for the appropriate human experience

  • Partner with Product Managers to ensure designs are feasible, scalable, and aligned with business goals

  • Provide implementation guidance to delivery teams to ensure designs launch at the highest quality

Success in this role requires stretching the limits of what is currently being done, self-starting, executing in a fast-paced environment, confidence in approaching work from the lens of experimentation, strong systems thinking and analytics thinking skills and knowing how to be scrappy and loose when it is necessary, communicating complex topics in a simple yet compelling manner.

Required Qualifications:

  • 5+ years of Online and Digital Product Design, Information Sciences, Graphic, and Visual Arts experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • 5+ years of experience in creative design agencies and/or financial start ups

  • Strong leadership skills and experiences collaborating with other designers

  • Deep expertise in human-centered design principles and practices including design thinking, user research and usability testing

  • Excellence in design tools such as Figma, Adobe Creative Suite, video editing, and experience in leveraging AI tools

  • Strong business acumen and ability to align design decisions with business objectives

  • Excellent communication skills and ability to present design concepts to stakeholders at all levels of the organization

  • Comfort and skill in working and leading others to work at an accelerated pace

  • Experience working in agile methodologies.

Please include a link on your resume to your portfolio / upload a PDF of your portfolio when applying.

Job Expectations:

  • This position is not eligible for Visa sponsorship

  • This role will not be a telecommuting position and will follow a hybrid office model. Candidates must be willing to work out of Menlo Park 3 days a week and occasionally travel to San Francisco.

Pay Range

$115,900.00 - $206,100.00


Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

  • 401(k) Plan
  • Paid Time Off
  • Parental Leave
  • Critical Caregiving Leave
  • Discounts and Savings
  • Health Benefits
  • Commuter Benefits
  • Tuition Reimbursement
  • Scholarships for dependent children
  • Adoption Reimbursement

Posting End Date:

18 Jul 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy


Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

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