Principal Product Manager | Client Insights AI Context Enablement

About this role:

Wells Fargo Commercial Bank’s AI and Data group is seeking a Principal Product Manager to lead the strategy and delivery of an AI-powered sales enablement platform. This role sits at the intersection of data, AI, and product, defining a vision and roadmap to deliver trusted, explainable, and high-impact insights to Sales teams. This is a rapidly evolving space requiring a leader who can translate emerging capabilities in AI, data, and advanced analytics into scalable, governed, and context-aware platforms that drive measurable business outcomes.

In this role, you will:

• Define and lead the product strategy and roadmap for a Commercial Banking Sales AI orchestration platform within the Client Insights–CRM product area, driving measurable sales productivity gains
• Build and scale an enterprise Context Engine/AI OS, launching an MVP that powers Client Insights use cases and delivers persistent, context-aware intelligence across client interactions
• Establish a reusable AI platform foundation adopted across ≥3 priority sales workflows, reducing duplication through shared services and capabilities
• Partner with Data Science, Engineering, and Data Platform teams to productionize AI/ML capabilities and enable AI at scale with high-quality, governed data
• Drive cross-functional alignment across Product, Technology, Architecture, Risk, Compliance, and Sales to deliver scalable, compliant solutions and achieve trusted AI adoption
• Influence senior leadership and external partners as a recognized authority in AI platform strategy and execution, ensuring solutions meet defined quality, governance, and compliance standards

Required Qualifications:

• 10+ years of Product Management, product development, strategic planning, process management, change delivery, agile product owner experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Proven experience leading platform product strategy, preferably in AI, Data, and CRM (MS Dynamics)
• Expertise in data management and data platform principles, including governance, metadata, lineage, quality, and secure data access design
• Strong grasp of knowledge and context layer design
• Experience applying data science principles within products, including experimentation, model evaluation, and outcome-based measurement
• Demonstrated ability to build platforms (not just features) that enable reuse, extensibility, and ecosystem growth
• Strong understanding of AI OS / agentic architecture patterns, including orchestration frameworks, tool integration, evaluation systems, and AI operations
• Ability to influence across executive stakeholders and drive alignment in complex, matrixed organizations
• Familiarity with Commercial Banking

Job Expectations:

• This position is not eligible for Visa sponsorship 
• This position offers a hybrid work schedule 
• Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process 
• Ability to travel up to 10% of the time 
• #commercialbanking 

Locations:

• 1655 Grant Street - Concord, California 94520
• 600 South 4th Street - Minneapolis, Minnesota 55415
• 401 Las Colinas Blvd W - Irving, Texas 75039
• 550 South Tryon Street - Charlotte, North Carolina 28202

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.