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Operations Director

  • Operations
  • Full time
  • R-222192

About this role:

Wells Fargo is seeking an Operations Director...


In this role, you will:

  • Manage and develop multiple specialized teams of less experienced managers and professional individual contributors with focus on delivering highly complex tasks and risk services for cross functional stakeholders, internal partners associated with the function or affected by its outcome
  • Work with senior management to develop and execute business plans
  • Integrate efforts of cross department initiatives with core business objectives
  • Identify opportunities and strategies for process improvement and risk control development within the Operations management functional area
  • Provide expertise on managing the most highly complex technical and operational processes with cross-group impact
  • Lead Operations management team by making strategic decisions to resolve highly complex issues to meet higher risk deliverables
  • Interpret and develop range of policies and procedures relating to Operational management area
  • Collaborate with and influence functional team on the operational processes and initiatives
  • Provide training and guidance to less experienced staff
  • Manage allocation of people and financial resources for Operations
  • Develop and guide a culture of talent development to meet business objectives and strategy


Required Qualifications, US:

  • 8+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 4+ years of management experience


Required Qualifications, International:

  • Experience in Operations, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Management experience


Desired Qualifications:


Job Expectations:

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.


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