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Issue Verification Officer

Why Wells Fargo:

This is where your true career begins. We ranked #3 on the 2022 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S. At Wells Fargo, we support employees’ career aspirations and growth. We’re proud of our employee-welfare-centered business approach and our commitment to diversity, equity, and inclusion in the workplace.

We offer competitive salaries and one of the richest benefits packages in the industry. Our Total Rewards program focuses on wellness, work-life balance and the financial health of our employees. Our customers invest with us, we invest in you. Apply today.

About this role...

Wells Fargo is seeking a Lead Control Management Officer to support the CIB Issue Management control program. Responsibilities Include:

  • Conduct verification testing of Issues at key points in the Issue Management lifecycle to identify observations on the success of mitigation efforts, and ultimately provide Issues rating. Conduct activities in coordination with LOB stakeholders, and in alignment with Issue Management frameworks and policies.

  • Manage the intake of documentation requests and subsequent requests for additional documentation 

  • Execute pre-verification  and planning activities (i.e., develop verification plan)

  • Perform verification activities leveraging issue verification framework and related policy and procedures

  • Drive quality and consistency across the issue verification program

  • Draft conclusions and/or findings based on the verification activities performed

  • Maintain verification documentation (e.g., test plan, verification workbook, verification summary memo, etc.)

  • Interfaces internally with the team. 

  • Dynamic Individual contributor role which requires the ability to manage multiple simultaneous workstreams at once.


Required Qualifications:

  • 5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

  • Advanced knowledge of issue management policy

  • Knowledge and understanding of Shared Risk Platform (SHRP) such as reporting and issue management

  • Audit and/or controls testing experience 

  • Track record of working in a team-based environment to solve business challenges

  • Ability to drive quality and consistency across the issue verification program

  • Experience in the development of testing plans and procedures

  • Ability to multitask efficiently while paying close attention to detail

  • Experience evaluating the adequacy and effectiveness of policies, procedures, processes, systems and internal controls; additional experience analyzing business and/or systems changes to determine impact.

  • Familiar with various quality assurance techniques.

  • Ability to influence and consult internally.

  • Strong risk and control fundamentals.

  • General awareness of operational risk management in the financial services industry.

  • Experience in assessing risk, reviewing risk ratings, and identifying control deficiencies.

  • Ability to synthesize data from a variety of sources and deliver results quickly.

  • Capable to deliver high quality output 

The Control Functions adhere to a location strategy, therefore your candidacy may be determined based on your current location. Remote work locations are not available for these roles, so if you are not in a location listed on the posting, you must commit to relocation within an agreed upon timeframe.

Pay Range

$111,100.00 - $197,500.00 Annual

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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