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Senior Vendor Manager - Technology Business Services Consultant

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

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About this role:

Wells Fargo is seeking a Senior Vendor Manager, Business Services Consultant in the Technology Infrastructure Vendor Management team (TIVM) to assist in maintaining and developing a comprehensive vendor management program across a complex and strategic portfolio of global infrastructure vendors.  Our team delivers critical functional support and relationship management services across the TI organization including senior leadership, executive teams, and the enterprise to meet our Third-Party Service Provider policy requirements, deliver on the value of our sourcing engagements, and provide an extensive focus on measuring and managing vendor performance.

In this role, you will:

  • Manage an assigned portfolio of vendors (Third Party Service Providers) acting as the primary interface back to Technology Infrastructure and Enterprise LOBs

  • Partners with TI leadership and functional teams to assist in aligning vendor strategies, identifying, tracking, and driving vendor relationship management needs and concerns

  • Supports resources in the external vendor community by advocating business interests on behalf of the Enterprise as well as being the conduit to provide vendor information back to TI services and additional partner groups

  • Influence across the enterprise in this highly visible position

  • Manages a diverse portfolio of 20-40 relationships that includes High, Moderate, and Low risk vendors. This portfolio can reflect a multi-million-dollar annual spend across the Enterprise

  • Lead or participate in managing and supporting the delivery of technology products & services for medium to large business unit clients and contribute to large scale solutions

  • Review customer information with the technology team

  • Implement technical initiatives for complex projects impacting multiple lines of business or across the enterprise

  • Lead initiatives for complex projects and work with the technology team to assess customer information and recommend best solutions to the customer

  • Conduct research or testing of achieving market environment for innovative business products and services, regulatory or compliance issues and implications of new implementations

  • Collaborate and consult with the technology team to resolve issues and provide customers with best possible solutions

  • Provide guidance on leveraging new technology

Required Qualifications:

  • 4+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education

  • 4+ years of vendor management experience

  • 2+ years of risk management experience

  • 2+ years of supplier management or category management experience

Desired Qualifications:

  • Experience in working for or supporting large financial services institutions

  • Experience in working with or supporting technology infrastructure

  • Excellent verbal, written, and interpersonal communication skills

  • Experience in the management of a large-scale vendor portfolio

  • Knowledge and experience working in technology domains including cloud, compute, cyber security, data center, end user technologies, network, telecom

  • Experience in managing third party risk

  • Industry certifications in technology such as ITIL, NIST, Cyber


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We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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