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Operations Processor

  • Operations
  • Full time
  • R-227966

About this role:

Wells Fargo is seeking an Operations Processor...


In this role, you will:

  • Perform moderately complex operations duties in support of either a service center or department environment
  • Require considerable knowledge of company personnel policies and practices
  • Collect data and prepare related operational reports
  • Prepare input forms for automated data processing system
  • Utilize the company's internal operations to perform duties
  • Coordinate projects
  • Furnish information to authorized persons
  • Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation


Required Qualifications, International:

  • 2+ years of Experience in Operations, or equivalent demonstrated through one or a combination of the following: Research and Review of written documentation, Data validation and Quality Review.


Desired Qualifications:

  • Proficient in SharePoint, Microsoft Office, and Adobe Acrobat
  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
  • Ability to research and resolve complex customer issues
  • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
  • Strong time management skills and ability to meet deadlines
  • Ability to manage a pipeline of work following procedures with high accuracy from assignment to completion
  • Strong attention to detail and accuracy skills
  • Strong analytical skills with high attention to detail and accuracy
  • Excellent verbal, written and interpersonal communication skills


Job Expectations:

  • Must be willing to work on night shift, shifting schedule, holidays and/or weekends
  • Must be willing to work in McKinley, Taguig
  • Willing to extended shift due to high volume

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.


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