Lead Systems Architect

About this role:

Wells Fargo is seeking multiple Lead Systems Architects in Technology Architecture & Engineering in Technology. Learn more about the career areas and lines of business at wellsfargojobs.com

In this role:

Wells Fargo's Chief Technology Office is hiring multiple Lead Systems Architects to provide architecture direction in key areas in Marketing (MarTech) as well as Customer Journey/Experience Architecture.   In these roles, you will be part of the Architecture, Strategy, and Consulting (ASC) team within  Enterprise Architecture in the Chief Technology Office

Marketing Lead Systems Architects

About this role:

As part of the Chief Technology Office (CTO),  the Architecture, Strategy, and Consulting (ASC) Team is responsible for Consumer architecture to ensure a seamless and positive experience for our customers across LOBs and products as well as architecture for Consumer Data and Engagement Platforms (CDEP). CDEP architecture includes Marketing and Lead Enablement platforms,  strategic consumer data platforms for customer insights and personalization, and Marketing/Sales Experiences.  

Marketing Lead Systems Architects will act as product architects partnering closely with Marketing Technology executives within CDEP and various Lines of Business and Technology teams as well as other CRM architects and architects and engineering leads for key interfacing platforms.   Through these partnerships, you will develop strategy and solutions architecture for Marketing platforms while identifying architecture modernization and simplification opportunities. You will also be responsible for solutions architecture and setting key strategic architecture direction and providing clear roadmaps exhibiting the current architecture and progression/steps toward target state. 

This senior technical professional within the Enterprise Architecture group is responsible for Product Architecture (L3) for an assigned portfolio of applications and the associated business-technology strategies.
 

The Product Architect exhibits leadership to drive a product vision, translate business demands to product capabilities and develops a target architecture roadmap that supports consumer/client consumption. They work with Product Owners and Product Managers.  The Product Architect Role is part of the Product Cabinet and is dedicated to support a product.

The Product Architects will describe the solution context and solution intent, analyze technical trade-offs, determine the primary components and subsystems, identify the interfaces and collaborations between them, define non functional requirements (NFRs), and guide enablers through the program and solution kanban systems.
 

The Product Architect participates in Product Backlog refinement, prioritization, pre-planning event, working with the product manager and stakeholders to define the architectural approach, capability roadmap, and high-level objectives for the roadmap.  Product Architect participates in the team demos, often demonstrating the capabilities that their product areas have contributed and reviewing the contributions of the other product areas.

The Product Architect drives continuous planning, develops and reviews required ArchSpec and adheres to the governance process. Product Architect works with third parties, making sure the technical characteristics for third party-delivered capabilities are understood and assisting with the architectural integration of these concerns.
 

The Product Architect is responsible for producing the Architecture deliverables for a Product Architecture, Product Technology Roadmap, Architecture Specifications and establishing a modernization roadmap in partnership with the product manager as relevant. The Product Architect will create architecture that drives towards simplification, enterprise grade, build to consume solutions that drive enterprise rationalization.  This role is will require experience and training in Cloud, Data, DevSecOps, Domain Driven Design, Archimate, Architecture Frameworks (TOGAF) fundamentals.

Customer Journey/Experience Lead System Architects

About this Role:

This senior technical professional within the Enterprise Architecture group is responsible for Journey Architecture (L3) for an assigned portfolio of applications and the associated business-technology strategies.

The Journey Architect exhibits leadership to drive a product vision, translate business demands to product capabilities and develops a target architecture roadmap that supports consumer/client consumption. They work with Product Owners and Product Managers.  Key customer journeys and experiences include but are not limited to someone becoming a customer, experiences to manage their relationship and engage an existing customer, making purchases,  financial health and advice, and  performing financial transactions. The Journey Architect will describe the solution context and solution intent, analyze technical trade-offs, determine the primary components and subsystems, identify the interfaces and collaborations between them, define non functional requirements (NFRs), and guide enablers through the program and solution kanban systems.

The Journey Architect works with the product manager and stakeholders from the very beginning to understand customer and desired target state experiences and  to define the architectural approach to enable key customer experiences, capability roadmap, and high-level objectives for the roadmap.  The Journey Architect drives continuous planning, develops and reviews required ArchSpec and adheres to the governance process. Product Architect works with third parties, making sure the technical characteristics for third party-delivered capabilities are understood and assisting with the architectural integration of these concerns.

The Journey Architect is responsible for producing the Architecture deliverables for a Customer Journey Architecture, Journey Roadmap, Architecture Specifications and establishing a modernization roadmap in partnership with the product manager as relevant. The Journey Architect will create architecture that drives towards simplification, enterprise grade, build to consume solutions that drive enterprise rationalization. 

Marketing and Customer Journey/Experience Lead System Architects

In this Lead System Architects role, it will l require experience and training in Cloud, Data, DevSecOps, Domain Driven Design, Archimate, Architecture Frameworks (TOGAF) fundamentals. 

In this role, you will:

• Lead the implementation of complex projects and initiatives that have companywide scope
• Assist in the creation of architectural artifacts for key technology initiatives
• Participate in the definition of future technology architecture and strategy
• Identify medium to high architectural impact projects
• Conduct complex technology and system assessments for architecture solutions
• Communicate the companywide Architecture strategy and direction to both management and systems related teams
• Make decisions in the development and maintenance of architectures
• Understand compliance and risk management requirements for supported areas
• Ensure applications adhere to established Wells Fargo standards, policies, methodologies and industry best practices
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

• 5+ years of Systems Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years of experience in one or a combination of the following: systems, applications, or architecture planning
• 4+ years of experience creating strategy

Desired Qualifications:

• Knowledge and experience in Marketing and CRM technologies
• Knowledge and experience with customer journeys, customer experience, and personas.
• Experience in customer journey mapping   
• Experience in developing customer driven an omnichannel customer experience  end to end architecture and partnering/leading other architects in developing solution to support the customer experience
• High communication skills to work with all levels of business and technical teams
• Ability to partner with many different platform engineering and architecture teams on architecture that spans multiple areas.
• Product Thinking
• Business/LOB Expertise
• Research and Analysis
• Financial Analysis
• Roadmapping
• Ability to influence across all organizational levels, particularly senior management
• Ability to negotiate, influence, and collaborate to build successful relationships
• Strong verbal, written, and interpersonal communication skills

Job Expectations:

• Ability to travel up to 10% of the time

This position isn't eligible for visa sponsorship.

Internal Job ID: @RWF22

Pay Range

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.