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Lead Technology Business System Consultant

  • Technology & Data
  • Full time
  • R-240048

About this role:

Wells Fargo is seeking a Lead Technology Business System Consultant in Lending Solutions Group as part of Commercial Banking. The Commercial Lending Product team at Wells Fargo will support the commercial lending product capabilities across loan origination, loan servicing and loan delivery.  The team members will have focused product knowledge for commercial lending products and services offered by Wells Fargo Commercial Bank and Commercial Investment Bank, with a minimum level of technology expertise at lower levels to a higher level of technology expertise at senior levels.  The team members in WFI will participate in product activities, to include participating in agile ceremonies like big room planning, reviewing and analyzing complex strategies for product functionality, making decisions and priorities to clearly direct scrum teams based on business value, strategically collaborating with stakeholders, and creating product level output at all levels.  The team will be focused on working with the collocated technology scrum teams to product effective and consistent results.  The team will be aligned to work with each of the L3 leads based in the United States to provide a consistent product strategy, with each scrum team being self-sufficient in producing results based on the various layers of product guidance.

Learn more about our career areas and lines of business at wellsfargojobs.com.

In this role, you will:

  • Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of complex business problems to be solved with automated systems.
  • Engage stakeholders and partners associated with the function
  • Collaborate and consult with Product Managers, Analysts, and Delivery Leads
  • Backlog prioritization based on OKR’s and Roadmap priorities.
  • Guide agile development teams towards maturity, use of metrics and increased efficiency.
  • Conduct market research and market results-oriented analysis for major products and services.
  • Review and analyze complex major product lines and services.
  • Liaise with line of business partners, technology teams, and the application vendor to document and troubleshoot production support issues.
  • Lead or participate in providing technology initiatives for simple to moderately complex business problems within technology business systems
  • Contribute to the development of systems and procedures that are both cost effective and meet the relevant business requirements
  • Evaluate moderately complex business, operational, or technical challenges that require an in-depth evaluation of planning and direction conducted to resolve complex business problems
  • Collaborate and consult with business and technology teams to evaluate and resolve issues in order to provide technological solutions and manage both project schedules and deliverables
  • Coordinate communication and information flow between business and technology teams
  • Provides technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements.  Works with user groups to provide training, resolve questions, assess user needs, and recommend changes. Prepares specifications for system changes.  
  • Provide Loan Accounting production support which includes working with operations users, technology, and Loan Accounting vendor to resolve issues.
  • Provides testing support for vendor upgrades, enhancements and production fixes.
  • Provide direction and/or guidance to less experienced staff
  • Backlog prioritization based on OKR’s and Roadmap priorities.
  • Guide agile development teams towards maturity, use of metrics and increased efficiency.
  • Conduct market research and market results-oriented analysis for major products and services.
  • Review and analyze complex major product lines and services.

Required Qualifications:

  • Bachelor's degree with 10+ years of experience in retail Lending, Syndicated lending, Leasing or any financial domain.
  • 5+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 5+ years Loan IQ and Commercial Lending experience
  • Demonstrated experience with implementations of commercial lending applications, Loan IQ. 
  • Demonstrated knowledge of the Agency Syndications & Loan Trading business in a front office, Operations, or Business Systems Consulting role.
  • Sound knowledge and background of Syndication Loan Origination and Servicing activities,
  • Experience working in Agile methodology with ability to elicit requirements, user stories, document processes and create test cases.
  • Experience with Testing and Defect Tracking software, such as ALM or JIRA.
  • Experience in attending Scrum ceremonies like Daily Scrum, Sprint planning, Sprint retrospective meetings.
  • Demonstrated thought leadership and have experience engaging with senior leaders and managers.
  • Ability to operate independently under strict timelines.
  • Technical knowledge of the Loan IQ and demonstrated Loan IQ (vendor) data model knowledge and application experience
  • Excellent analytical, problem solving and troubleshooting skills
  • Proven SQL skills.  Advanced SQL skills with the ability to understand and develop complex SQL
  • Familiar with usage and application of Loan IQ API set

Desired Qualifications:

  • 5+ years of experience with Loan IQ operational, testing, analysis, or production support role
  • Demonstrated experience coordinating requirements, testing and implementation of medium to large scale enterprise projects with multiple dependencies.
  • Proficient with Microsoft Office suite of applications including Excel, Word, PowerPoint and Visio.
  • Excellent customer service and communication skills.
  • Experience tracking and reporting milestones including key deliverables and due dates.
  • Demonstrated knowledge of data conversion efforts and required testing/validation methodologies.
  • Strong analytical and problem solving skills with high attention to detail and accuracy
  • Experience in SQL queries  (foundational) to analyze the business data in the underlying systems and databases
  • Ability to communicate the technical changes, functional changes clearly to the stake holders.
  • Candidates with knowledge on Loan IQ or any financial product are preferred.
  • Candidates with knowledge on Loan IQ Data model are preferred.
  • @RWF23

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.


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