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Lead Employee Relations Consultant

About this role:


Wells Fargo International Human Resources is seeking a Lead Employee Relations Consultant, to join the International Employee Relations team.  The Lead Employee Relations Consultant will have experience of managing a complex caseload and the ability to provide advice and support to members of the wider HR team and line management on all aspects of the employment relationship including performance management, disciplinary and grievances processes and change management.

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In this role, you will:

  • Manage end to end grievances, conduct and performance management cases
  • Undertake or overview workplace investigations in collaboration with the internal investigations team
  • Provide expert advice on change management proposals
  • Review and analyse complex, multi-faceted business, operational, or technical challenges that require in-depth evaluation
  • Lead complex initiatives including those that are cross-functional and have broad impact
  • Partner closely with the HR Business Partner team to provide expert advice on a variety of the employment relationship issues
  • Partner with the International Employee Relations Manager to develop strategic solutions and initiatives and improve existing policies and procedures
  • Track, analyse and interpret Employee Relations metrics
  • Provide appropriate collaboration with management and Employee Relations peers and provide coaching and development feedback to managers and employees
  • Lead Employee Relations projects and teams, or serve as a peer mentor

Required Qualifications:

  • Strong Employee Relations / HR experience in an international organization with demonstrated full understanding of disciplinary, grievance and performance management processes
  • Proven experience in Employee Relations, or equivalent demonstrated through one or a combination of the following: work experience, training, education
  • Strong interpersonal, collaboration and communication skills, with a proven ability to handle sensitive matters with tact and diplomacy and working collaboratively across multiple business lines with stakeholders and colleagues at all levels
  • Ability to effectively organise, prioritize and handle multiple assignments simultaneously
  • Strong analytical and proven problem solving skills and business acumen
  • Comfortable navigating complex, highly matrixed organizations with proven ability to work effectively in global settings
  • Up to date working knowledge of APAC wide employment legislation

Desired Qualifications:

  • Financial Services experience desirable, but not essential
  • Fluency in English and at least one additional Asian language would be a plus

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Drug and Alcohol Policy


Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

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