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Process Engineering Manager - WIM

  • Strategy & Execution
  • Full time
  • R-256822

About this role:

Wells Fargo is seeking a Process Engineering Manager to join our Global Business Process Management team supporting our Wealth and Investment Management line of business.

In this role, you will:

  • Manage a team focused on process engineering initiatives, including building process sets and models
  • Evaluate work to determine gaps, risks, and opportunities in order to prioritize design efforts and achieve maximum efficiency
  • Identify and recommend opportunities for process improvement and risk control development
  • Provide clear and concise direction and training
  • Make decisions and resolve issues to meet business objectives
  • Interpret policies, procedures, and compliance requirements
  • Collaborate and influence all levels of professionals including more experienced managers
  • Lead team to achieve objectives
  • Manage allocation of people and financial resources for Process Engineering
  • Mentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications:

  • 4+ years of Process Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 2+ years of Leadership experience

Desired Qualifications:

  • 14-16 years of total work experience with atleast 7 years' experience in Process Engineering with background in transformation initiatives including Intelligent Automation.
  • 4-6 years of leadership or managerial experience.
  • Lean/Six Sigma certifications like - Master Black Belt (Lean, DMAIC, DMADV). Excellent exposure to Business Excellence Frameworks, Change Management, Business Process Management platforms, Statistical Analysis tools.

Job Expectations:

  • Accountable for the management of individuals and matrixed teams focused on process engineering initiatives, including building process sets and models.
  • Manage a team focused on process engineering initiatives, including building process sets and models                          
  • Evaluation of team members’ work to determine gaps, risks and opportunities in order to prioritize design efforts and achieve maximum efficiency for the company & provides clear and concise direction and training of direct reports and matrixed staff                            
  • Plan both short and long term operational / business excellence goals, define work objectives and manages conflicting priorities. Provides alignement to OpEx programs to business strategy                            
  • Lead and provide business process direction as a thought leader for process improvements, MBO, Balanced Scorecards and delivering shareholder value & ensure appropriate application of cultural focus, tools, and/or statistical approach                            
  • Implementation of the systematic improvement framework for improvements and innovation in specific Business area                             
  • Lead the delivery of a business function / functions within EGS / Globally for Operational Excellence. Ensure Systematic improvement impact (Define, develop, modify, adapt an approach and frameworks for building systematic improvement capabilities across WF I &P EGS and Globally) & drive business awareness of quality/process methodology                            
  • Simplify and modernize processes and functions end to end with deep domain understanding on business lines (WHSL/ WIM/ CAP Markets etc.). 
  • Interpret policies, procedures, and compliance requirements                           
  • Lead and support Niche and Domain intensive teams leading / participating in improvements / transformations.                            
  • Champion of change for the business leader / function that he or she supports                            
  • Applies comprehensive knowledge of Process Engineering tools and methods to mentor matrixed team members on improvement approach, coupling with the appropriate techniques to educate and inform others                            
  • Coaches multiple redesign teams in LEAN/Six Sigma process and tools      
  • Assist in creating required work culture and visibility of work for the team to better manage operations                            
  • Seek, share, and institutionalize best practices and promote industry standards and the use of the latest/most effective methodologies for cost measurement and productivity                            
  • Implementation of BU/LOB-wide Improvement Programs

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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