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Senior Control Management Specialist

About the Team: We are the Control Management function supporting Corporate Risk (or) Independent Risk Management — to develop and maintain a strong control environment leading to the early identification and sustainable mitigation of operational risk. Responsible for Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies, Control Governance & Reporting, and Control Programs thereby manage risks according to the Risk Management Framework and ensure all employees understand their individual accountability for managing risk.

About the Role: Wells Fargo is seeking a Senior Control Management Specialist. The primary role of Senior Control Management Specialist is to support the Corporate Risk Control Management (CRCM) group, to:

  • identify, assess, manage and mitigate current and emerging risk exposures associated with their activities and operations that will enable the Sr. leadership to make informed business decisions
  • providing guidance to business groups on the development, implementation, and monitoring of moderately complex business-specific programs to identify, assess, and mitigate risks
  • consults and provides support in the interpretation of policy, guidelines, and governance programs
  • provides risk management consulting to support the business in designing and implementing risk mitigation strategies, business processes and controls that mitigate risks and help address regulatory requirements

In this role, you will:

  • Support the Corporate and Investment Bank (CIB) Chief Risk Officer (CRO) organization in Corporate Risk to meet the BCM goals and control coverage requirements. The job involves interacting with the business group managers, onshore/offshore partners to understand and analyze the processes, identify risks and controls in the processes, evaluate the controls, End to End Issue Management, support Business and publish various reports to stakeholders
  • Should have sound understanding of risk management principles and will be responsible for ensuring appropriate control coverage is provided for the assigned business group, be a strong partner for business group to identify risk, control gaps and help to remediate any issues.
  • Drive & facilitate end-end RCSA execution requirements for Corporate Risk processes in alignment to the program expectations
  • Identify, assess, and mitigate deficient controls / control gaps or risks identified for the processes supported globally and ensure timely update, reporting and escalation of issues, as required
  • Partners with BG/EF to facilitate issues partners throughout the issue lifecycle including Root cause identification, Corrective action development and RCSA alignment.
  • Experience in evaluating the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls; additional experience analyzing business and/or systems changes to determine impact.
  • Responsible to assist for control forums and provide necessary reporting for the assigned business group which includes report & escalate issues, key risks, control gaps, corrective actions, OREs and align them to the respective onshore Risk and Control Committees.

Required Qualifications:

  • University degree in Business or related discipline.
  • Experience of minimum 5+ years in Risk Management domain and Risk Programs, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics, Issue Management, and governance
  • Strong knowledge of the Operational Risk Framework and disciplines primarily in the Banking industry and its related operations                                  
  • Strong interpersonal skills with the ability to articulate complex information in a clear, concise manner. Ability to produce high-quality reports and documentation
  • Strong time management skills and the demonstrated ability to manage multiple tasks and meet deadlines with minimal supervision
  • Must have demonstrated strong technical writing skills including the proven ability to clearly document activities, processes and test results
  • Experience with developing and creating documentation for support and training activities
  • Critical thinking and Strong analytical skills with high attention to detail and accuracy
  • Strong comprehension/ability to learn technology tools, communication & analytical skills
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to work with and communicate with all levels of the organization
  • Build, consult & maintain strong working relationships with inter-departments & stakeholders
  • Ability to identify inefficiencies, opportunities to streamline business processes, and implement change
  • Proficiency with MS office (MS Word, Excel, PowerPoint) and MS-Visio
  • Self-starter with the ability to work independently and be adaptable to changing work priorities

Desired Qualifications:

  • 5-10 years of overall experience with a minimum of 5+ years in the Compliance, Operational Risk Management, Risk Assessment, Global delivery model etc.
  • Experience in Banking or Multinational Financial Institutions
  • Experience of working across one or more geographic territories or regions
  • Professional Risk Certifications if any.


The Individual Contributor role supporting the Corporate Risk Controls Management (CRCM) group should possess strong background in Operational Risk Management, and the ability to work across a large, complex and highly matrixed organization will be critical. As Controls organization, we are responsible for the development and maintenance of a strong control environment that leads to early identification and sustainable mitigation of operational risk(s)

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Drug and Alcohol Policy


Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

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