About this role:
Wells Fargo is seeking an Operations Associate Manager...
In this role, you will:
- Supervise a team of Operation Specialists responsible for moderately complex transactional and operational tasks such as processing servicing related tasks, identifying problems, improving service levels and develop metric to measure growth and performance
- Ensure timely completion, quality and compliance within the operation area
- Work independently on moderately complex issues and projects
- Identify opportunities for process improvement and risk control development and escalates issues to senior management
- Provide training, performance, evaluation and coaching of less experienced team
- Make daily supervisory decisions and resolve moderately complex business issues related to team supervision, work allocation and daily operational tasks under direction of Operations management
- Leverage interpretation of policies, procedures, and compliance requirements
- Collaborate and influence all levels of professionals including senior managers
- Lead team to achieve objectives
- Manage allocation of people and financial resources for Operations
- Mentor and guide talent development of direct reports and assist in hiring talent
Wealth & Investment Management (WIM) is one of the nation’s leading providers of financial and investment services in the United States offering a full range of products and services to meet clients’ unique needs and help them achieve financial goals. Within WIM, this requirement is with Custom Lending
About this role:
Wells Fargo is seeking an Operations Associate Manager...
In this role, you will:
- Supervise a team of Operation Specialists responsible for moderately complex transactional and operational tasks such as processing servicing related tasks, identifying problems, improving service levels and develop metric to measure growth and performance
- Ensure timely completion, quality and compliance within the operation area
- Work independently on moderately complex issues and projects
- Identify opportunities for process improvement and risk control development and escalates issues to senior management
- Provide training, performance, evaluation and coaching of less experienced team
- Make daily supervisory decisions and resolve moderately complex business issues related to team supervision, work allocation and daily operational tasks under direction of Operations management
- Leverage interpretation of policies, procedures, and compliance requirements
- Collaborate and influence all levels of professionals including senior managers
- Lead team to achieve objectives
- Manage allocation of people and financial resources for Operations
- Mentor and guide talent development of direct reports and assist in hiring talent
The candidate will be part of the dynamic staffing team that will be responsible for ensuring seasonal volume uptick across functions are managed seamlessly. He/she should also have the ability to adapt quickly to the processes they are part of and shift strategies to meet different types of challenges / demands.
Responsibilities.
- Excellent knowledge of end-to-end trade cycle pertains to the US market.
- Very good understanding of Capital markets products and processes
- Manage a variety of operational tasks of complex security related activity and balancing tasks that require the reconciliation of daily transactions; may have extensive business partners, such as various Mutual Fund companies and/or Vendor contacts.
- Manage Settlement exception clearance without being aged beyond the SLA.
- Process deals with High Value transaction, which needs supervisors /managers attention to authorize and approve on a daily basis.
- Daily interactions with external parties like Portfolio Managers, Brokers, Investment and money managers, fund Admins, clearing agents, Transfer agent companies to gather various information's about trade instructions, Money movements, Fund Transfers, Security Pricing, Corporate action events etc.
- Process deals with stringent cutoffs and tight deadlines on a daily basis. Dealing with escalations due to non-responsive parties becomes daily process which is taken care by the managers
- Always demonstrate” sense of urgency' and maintain a heightened sense of "Risk - alertness".
Essential Qualifications:
- 8-10 years of work experience in the Real Estate spreading and Financial spreading industry and 3-4 years of people management is must
- Able to handle critical production or escalation issues with minimal supervision.
- Ability to handle multiple tasks and meet tight deadlines.
- Plan, coordinates, distributes, and monitors daily securities or cash related production work
- Ensuring all Risk parameters are covered & reviewed regularly and have controls in place
- To seek clarification on any complicated/exceptional situations
- strong technical and problem-solving skills
- Commerce Graduate with CA/CFA/ICW/M.com /MBA preferably in Finance vertical
- Any other industry related Certifications
Desired Qualification:
- Knowledge on CRE/Financial Spreading, Custom Lending, Liquid Collateral Monitoring
- Desirable to have experience of interacting with US customers.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
