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Lead Employment Investigator

  • Legal & Investigations
  • Full time
  • R-343983

About this role:

Enterprise Investigations, a division of the Conduct Management, is responsible for protecting Wells Fargo’s assets, brand, and reputation by investigating allegations of team member or contingent worker misconduct specific to potential violations of law or dishonest acts. This Enterprise Senior Investigator position will be supporting the International Investigations group within Wells Fargo Conduct Management, Enterprise Investigations.

Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

In this role, you will:

  • Lead complex initiatives with broad impact and act as a key participant in investigations
  • Gather comprehensive evidentiary materials on cases with moderate to high risk or complexity related to individual allegations
  • Mentor, train, consult, and provide risk based investigative products and services to all lines of business
  • Conduct forensic accounting, assist with computer crime investigations, and investigate breeches of information security policies
  • Serve as the lead on high profile complex investigations with significant exposure to client management
  • Execute investigations with moderate to high risk and complexity
  • Make risk-based decisions in compliance with company, legal and regulatory requirements, and recommend actions in response to investigations
  • Act as a primary investigator on high profile or complex cases
  • Mentor and provide guidance to less experienced staff
  • Function under a moderate degree of guidance and supervision
  • Lead projects and initiatives with significant exposure to the bank
  • Lead investigations with high risk or complexity related to business process, procedure, and policy
  • Provide second level review and assessment of decisions made by those with less experience
  • Consult with peers, colleagues and mid-level to more experienced managers regarding conflicts of interest, allegations, Wells Fargo Code of Ethics, and business conduct related policies on allegations
  • Collaborate with Employee Relations, legal, business management, and other resources to offer employment decisions recommendations based on investigation results
  • Serve as the primary client contact on assigned casework

Required Qualifications :

  • Experience in Investigations, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 8+ years of experience investigating one or a combination of the following: employee relations issues, policy violations, internal/external fraud, and/or employment practices.
  • Ability to work independently, prioritize work, meet deadlines, and achieve goals in a timely manner in a fast-paced, high pressure environment.
  • Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders.
  • Outstanding analytical abilities and strong interpersonal skills are required.
  • Demonstrated attention to detail and tenacity in conducting interviews.
  • Demonstrated ability to work independently and complete cases/projects
  • Fluency in English is required.
  • Able to work extended/non-traditional hours.
  • Ability to maintain utmost confidentiality

Additional Qualifications:

  • 6+ years of experience consulting on human resources policies and processes;
  • 2+ years of experience consulting on employment laws;
  • Experience using a case management system.
  • HR Professional Certifications including SHRM Certified Professional (SHRM-CP) or Global Professional in Human Resources (GPHR)

Posting End Date: 

18 Apr 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy


Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

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