[Skip To Content]

Senior Digital Product Manager - Digital Identity & Authentication

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Strategy, Digital and Innovation (SDI) team forges the strategic direction of Wells Fargo, provides and manages our digital foundation and common capabilities, and transforms our business models to meet evolving customer needs and grow the company. The investments we are making will help the company create innovative digital banking experiences, and make it easier for customers to achieve their financial goals.

About this role:

Wells Fargo is seeking a Senior Digital Product Manager to function as a Product Owner in the Digital Identity & Authentication domain as a part of the Strategy, Digital, & Innovation (SDI) organization. 

Come join the Digital Identity & Authentication Team who is building an enterprise foundation to digitally identify & trust our clients across all journeys to enable secure, frictionless, personalized & intuitive client experiences at every interaction.  The Product Owner, will take a leading role in delivery discussions and agile ceremonies to help shape implementable features and user stories to ensure consistency and quality of API solutions built by in-house and external vendor teams.

In this role, you will:

  • Translate product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria

  • Responsible for prioritization & refinement of Scrum Team backlog per Sprint; influenced by Product Managers

  • Responsible for enforcing User Story acceptance criteria within the Scrum Team

  • Responsible for defining test requirements, test data required, coordination of testing across both internal and external systems

  • Collaborate with Scrum Masters to define sprint goals, sprint capacity, and monitoring sprint productivity or velocity over time

  • Responsible for having user stories definition of ready before sprint start

  • Participate & contribute to Quarterly Big Room Planning iterations by articulating current state of backlog and providing input into what should and/or could be done in the next quarterly iteration based on capacity and historical velocity of scrum team they support

  • Responsible for participating in Sprint retrospective to facilitate improvements in Scrum Team delivery over time

  • Responsible for escalating impediments and/or defects to Product Management for assistance and decisioning

  • Work closely with product owners/tech teams from dependent teams to enable the delivery of work items

    Required Qualifications:

    • 4+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

    Desired Qualifications:

    • 4+ years of Product Owner experience

    • Knowledge of Agile tools (JIRA experience preferred)

    • Strong communication skills (verbal, written and presentation) and active listening skills

    • Sufficient understanding of technology systems (microservices) to triage technical issues and guide the team to the right solutions

    • Agile Product Owner Certification (e.g., Certified Scrum Product Owner (CSPO), Certified SAFe® Product Owner (PO), etc.)

    • Experience with API/Microservice driven design via JSON

    • Demonstrated experience working in a matrixed environment, developing relationships partnerships across lines of businesses and functional areas

    • Ability to partner with Technology to define and deliver solutions

    Job Expectations:

    • This position is not eligible for Visa sponsorship

    • This position is a hybrid work model. Must be willing to work out of Chandler, AZ, San Francisco, CA, Concord, CA, or Charlotte, NC approximately 3 days a week

    Pay Range:

    • San Francisco, CA: $100,800 - $179,200

    • Concord, CA: $100,800 - $179,200

    • Chandler, AZ: $84,000 - $149,400

    • Charlotte, NC: $84,000 - $149,400

    Pay Range

    Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

    $84,000.00 - $179,200.00


    Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

    • 401(k) Plan
    • Paid Time Off
    • Parental Leave
    • Critical Caregiving Leave
    • Discounts and Savings
    • Health Benefits
    • Commuter Benefits
    • Tuition Reimbursement
    • Scholarships for dependent children
    • Adoption Reimbursement

    Posting End Date:

    23 Jul 2024

    *Job posting may come down early due to volume of applicants.

    We Value Diversity

    At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

    Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

    Applicants with Disabilities

    To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

    Drug and Alcohol Policy


    Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

    Wells Fargo Recruitment and Hiring Requirements:

    a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

    b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

    Rejoignez notre communauté de talents

    Renseignez-vous sur les événements à venir et les possibilités de carrière chez Wells Fargo.

    Adhérer maintenant
    JK 1212 1236 B 4MP