[Skip To Content]

Head of Global Sanctions Operations and Payment Services Optimization

  • Strategy & Execution
  • Full time
  • R-353921

About this role:

Wells Fargo is seeking a Global Sanctions Operations and Payment Services leader that will lead, operate, and optimize the global sanctions operations team and own the strategy and execution plan to optimize Payment Services Operations. This leader will focus and partner with our team of high-performing professionals to enhance efficiency, productivity, and effectiveness.  They will translate strategy into actionable steps for execution and take a hands-on approach, working with key partners to ensure execution risks are identified and addressed.  They will develop and manage a streamlined set of routines to create, document and maintain the intellectual capital. This leader will lead Business Execution Consultant to drive strategic direction across the Quality Assurance organization in Shared Services Operations.  This leader will act as a trusted Advisor with responsibilities that include executing and providing strategic advice on key priorities, leading, and helping organizational Management across the operations.  The role will require a dynamic individual with the ability to navigate in highly matrixed and ever-evolving landscapes while partnering with stakeholders across functions, businesses, and market channels, in multiple entities and jurisdictions.

In this role, you will:

  • Will lead, operate and optimize the global sanctions operations team and own the strategy and execution plan to optimize Payment Services Operations.  Responsibilities include but are not limited to:

  • Optimize Global Sanctions Operations by Develop and automation an automated capacity management capability to include and optimized global staffing model.

  • Define and automation key operational measures that reflect the value to our clients, employees and shareholders and align to the risk and control operational risk key risk indicators.

  • Creation, alignment and execution of a multi-year year roadmap to achieve the target state

  • Identification and solutions for gaps in target state and roadmaps by individual functions/values streams

  • Deliver the new Global Sanctions platform working with key partners in technology, Transformation and first- and second-line risk functions. 

  • Ensure there are consistent operational, end to end, top-down operational run books that demonstrate strong and complete command the people, process, technology and data ecosystem for each key payment services function (Current:  Sanctions, Investigations, Payments Command Center and Production Support; Future: TBD)

  • Client focused target states for each functional end to end value stream that achieve best in class capabilities including a strong, proactive, control environment.

  • Ensure investments are aligned and optimized to the target state to maximize progress and client outcomes.

  • On-going benchmarking to validate and refine the roadmap.

  • Clear and concise communication and engagement with all stakeholders to accelerate adoption, ensure alignment, share reuse opportunities across the Company and collect feedback to inform refinements to the roadmap.

Required Qualifications:

  • 8+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

  • 4+ years of management experience

Desired Qualifications:

  • 10+ years of Business Execution of large-scale business transformation programs and strategic planning experience
  • 7+ year of managing large direct report teams in multiple locations.

  • 5+ years’ experience in Payments/Treasury products with in large financial services organization

  • Hands on experience facilitating and documenting functional target states at the service and process level.

  • Top tier Strategy and/or Management Consulting experience

  • Prior Experience as a Transformation leader driving change across an organization

  • Extensive experience within financial services industry, and preferably will have worked in a similar role.

  • Strong organizational and administrative skills, with a focus on delivery management.

  • Strong multi-tasking capabilities.

  • A clear and concise communication style that can simplify the complex and ensure a common understanding can be quickly reached.

  • Confidence to meet with the most senior leaders of Wells Fargo and represent Wholesale Operations.

  • Strong analysis skills to get to the core of issues.

  • High EQ to help influence a broad constituency of stakeholders, and to work hand in glove with the Head of Shared Services Operations

Job Expectations:

  • Ability to travel up to 20% of the time.

Posting End Date: 

23 Apr 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy


Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Rejoignez notre communauté de talents

Renseignez-vous sur les événements à venir et les possibilités de carrière chez Wells Fargo.

Adhérer maintenant
JK 1212 1236 B 4MP