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Learning and Development Consultant

  • Human Resources
  • Full time
  • R-364728

Department Overview
The Learning & Development department consists of Learning Partnering, Leadership Development and Learning Admin teams which supports team member capability building   for all lines of business across India and Philippines.
About the Role
There is a growing need to engage with our key business partners in the Enterprise Operations and Business workstreams to comprehend essential learning needs and conceptualize and deliver high value learning programs. This incumbent will be required to cocreate and design learning programs as well as oversee the delivery and follow-up to ensure maximum effectiveness.

  • Conducts Learning Need Analysis following the performance consulting approach on a periodic basis with key stakeholders. Partner with stakeholders for co-creation of learning programs.

  • Partnering with stakeholders for co-creation of learning programs. Providing expertise on learning design

  • Identify suitable vendors for various categories of learning programs including Domain, Process, Technology and Behavioral.

  • Feedback Analysis and Delayed feedback, Manager Feedback. ROI calculation for key learning interventions

  • Liaise with the vendors to ensure effective delivery of learning programs.

  • Review course content periodically and ensuring workshop relevance.

  • Design and deliver non-ILT learning interventions such as mentoring, executive coaching, e-learning, knowledge sharing sessions and forums etc.

  • Facilitate select behavioral and leadership learning programs

  • Prepare learning and development collaterals to a consistently high standard and ensure that they reach the participant/facilitator within agreed timelines.

  • Recommend changes to business unit development objectives. Leads sub-functional program development and implementation projects

  • Ensure adherence to Policies and Procedures of Learning and Development team in each of the capability building efforts

  • Publish dashboards and having a metric centric approach for each LOB supported

  • Complete Operational responsibility for the learning and development function. Recommends changes to business unit development objectives.  Leads sub-functional program development and implementation projects

  • Identify opportunities to improve efficiencies, decrease complexity, leverage economies of scale and skill and technology, to reduce overall learning expense and improve learning solution

Essential Qualifications
The incumbent should have at least 8 years of proven L&D Partnering experience track record. Should’ve managed learning for large businesses in a Multinational organization. Should’ve strong experience in managing senior business leaders Requires strong applied instructional design skills Advance presentation and facilitation skills  Excellent communication skills  Excellent interpersonal and customer service skills  Stakeholder management skills Program Management - Leadership Development includes communication, follow up with participants and stakeholders  Any OD/Consulting related work 

Experience in Banking and Financial Services industry will be an added advantage

Desired Qualifications

  • MBA with HR Specialization
  • Experience of working across one or more geographic territories or regions

Posting End Date: 

1 Aug 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy


Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

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