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Commercial Loan Servicing Representative

  • Operations
  • Full time
  • R-366018

About this role:

The DSCR Triggers Team is responsible for processing all the loans having triggers mentioned in the loan documents and escalating the test result to Asset Managers. DSCR Triggers are processed by the Servicer during the life of the loan. e.g. Springing Lockbox, Springing Waterfall Change and Springing Management Control etc. The trigger test results of DSCR  are notified to the Asset managers, Credit analyst and PSR Consultants using Variance analysis.


Analyze the property's financial statements and spread financial information, perform various adjustments inline with various loan documents.

Duties may include: Monitor and review loan specific trigger events to ensure appropriate action is taken to meet required deadlines. Manage and /or escalate complex issues that will include some decision making on the Asset Managers part. Research and resolve any discrepancy, and also work with all applicable functional business units to ensure compliance with loan documents. Develop personal technical skills by completing appropriate training courses and satisfy the annual required training hour minimum. Prepare reports and documentation related to respective process. Respond to LOB inquiries. Perform other duties and ad-hoc work projects as assigned by management.

Essential Qualification:

  • Strong accountancy concepts

  • Excellent communication and interpersonal skills.
    • Analyze and interpret financial information.
    • Good computer skills and proficiency with Microsoft applications.
    • Good problem solving and analytical skills.
    • Quick learner and ability to adapt to change.
    • Demonstrate good team player qualities.
    • Flexible to work different shifts as per the business requirement.
    • Ability to set priorities, plan and organize key deliverables.
    • Work independently to achieve results within time constraints.
    • Demonstrates/maintains professional conduct under all circumstances
    • Ability to effectively communicate well with US counterparts.
    • Eligible candidate must be B.Com. graduate as the requirement is accountancy knowledge.
    • 1.5 to 2 years of work experience in commercial mortgage stream
    • Strong analytical skills

    Desired Qualification

    • Good knowledge of accounting and corporate financial accounting system.
    • Good understanding of financial ratios would be an added advantage.
    •Good knowledge on GAAP Accounting / International Financial Reporting Standards.  Ability to read & interpret financial statements.
    •Consistent performance w.r.t all key deliverables
    •Training and coaching ability

Required Qualifications:

  • 2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Experience in Commercial Loan Servicing, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy


Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

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