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Lead Product Designer

About this role:

Wells Fargo is seeking a Lead Product Designer. This role will lead design initiatives that create exceptional digital experiences for our clients; all in deep collaboration with other multi-disciplinary designers, Product Management and Engineering. The Lead Product Designer also partners across the broader Experience Design team to ensure a smooth, coherent end-to-end experience. Success comes from understanding client and business needs, partnering effectively, simplifying complexity, crafting elegance, and producing code-ready design assets. Our mission is to design the best digital experience that delivers customer joy.

In this role, you will:

  • Lead complex initiatives including those that provide product usability, evaluation, and support to product development teams
  • Develop and execute customer experience solutions for online applications and websites
  • Be accountable for overseeing the execution of design projects that influence design and strategic direction of the company
  • Review and analyze complex industry leading user interface design solutions that require the evaluation of multiple factors
  • Establish and promote design guidelines, best practices and standards
  • Serve as design advocate with the ability to forecast and assess industry trends and their impact on the company's product design alternatives
  • Build and enhance working relationships within the information and interface design function and community outside of the company
  • Provide product usability, evaluation, and support to product development teams
  • Influence roadmaps and business decisions by providing customer experience considerations and participate in roadmap planning and virtual teams
  • Make decisions in customer experience strategy for platforms and products requiring understanding of the function and compliance requirements
  • Present designs and key milestone deliverables to peers and executive level stakeholders
  • Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
  • Actively contributing 80% of their time to improve design outcomes

Required Qualifications:

  • 5+ years of Online and Digital Product Design, Information Sciences, Graphic, and Visual Arts experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Hands on experience designing UX and UI in Figma
  • 2+ years experience working in an agile environment, with distributed teams and agile delivery tools (e.g., JIRA, Confluence)
  • Experience driving design through the full product development cycle (discovery, concepts, prototypes, specs)
  • Consistently articulate a strong design rationale
  • Experience managing creative design efforts in a complex environment
  • Ability to work with cross functional partners in research to initiate studies and implement findings within projects
  • Knowledge and understanding of project management principles: managing projects from beginning to end; that vary in scope and complexity
  • Strong presentation skills to senior leadership

Desired Qualifications:

  • Experience in Financial Services industry
  • Leadership experience
  • Excellent verbal, written, and interpersonal communication skills
  • Outstanding problem solving and decision-making skills

Job Expectations:

  • Ability to work on-site at approved location at least three days a week
  • This position is not eligible for Visa sponsorship

Pay Range for New York, NY & San Francisco Bay Area: $115,-900-206,100

Pay Range

$115,900.00 - $206,100.00


Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

  • 401(k) Plan
  • Paid Time Off
  • Parental Leave
  • Critical Caregiving Leave
  • Discounts and Savings
  • Health Benefits
  • Commuter Benefits
  • Tuition Reimbursement
  • Scholarships for dependent children
  • Adoption Reimbursement

Posting End Date:

18 Jul 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy


Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

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