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Control Management Manager

  • Governance & Controls
  • Full time
  • R-380412

Control Management Manager

About the Team:
We are the Control Management function supporting Corporate Risk (or) Independent Risk Management — to develop and maintain a strong control environment leading to the early identification and sustainable mitigation of operational risk. Responsible for Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies, Control Governance & Reporting, and Control Programs thereby manage risks according to the Risk Management Framework and ensure all employees understand their individual accountability for managing risk.

About the Role: Wells Fargo is seeking a Manager whose primary  role is to support the Corporate Risk Control Management (CRCM) group, to:

design and implement risk mitigation strategies and manage day-to-day risks inherent to their business processes and controls acts as a trusted advisor to the Corporate Risk team members responsible for identifying, assessing, managing and mitigating current and emerging risk exposures provide consulting support in the interpretation of policy, guidelines, and governance programs maintains internal partnerships with the Corporate Risk business, other business units, Audit, Legal etc.

 In this role, you will:

  • Support functionally (Operational Risk, Credit Risk, Market Risk, Model Risk etc.) to meet the BCM goals and control coverage requirements. The job involves interacting with the business group managers, onshore/offshore partners to understand and analyze the processes, identify risks and controls in the processes, evaluate the controls, End to End Issue Management support Business and publish various reports to stakeholders.
  • Should have sound understanding of risk management principles and will be responsible for ensuring appropriate control coverage is provided for the assigned business group, be a strong partner for business group to identify risk, control gaps and help to remediate any issues.
  • Timely update, reporting and escalation of issues. Closely work with GDAs to identify, assess and mitigate deficient controls / control gaps or risks identified in the processes
  • Partners with BG/EF to facilitate issues partners throughout the issue lifecycle including Root cause identification, Corrective action development and RCSA alignment.
  • Experience in evaluating the adequacy and effectiveness of policies, procedures, processes, systems and internal controls; additional experience analyzing business and/or systems changes to determine impact.
  • Responsible to assist for control forums and provide necessary reporting for the assigned business group which includes report & escalate issues, key risks, control gaps, corrective actions, OREs and align them to the respective onshore Risk and Control Committees.
  • Be a dynamic Individual contributor & demonstrate the multi-tasking capabilities
  • Support continuous improvement & transformation initiatives to enable new opportunities for process efficiencies
  • Provide Subject Matter Expertise (SME) expertise with respect to aligned lines of businesses and ability to lead Projects, Coach & Develop team members
  • Demonstrate collaborative efforts and strong partnership with stakeholders and internal teams

Required Qualifications:

  • University degree in Business or related discipline.
  • Experience of minimum 15+ years in Risk Management domain and Risk Programs, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics, Issue Management, and governance
  • Strong knowledge of the Operational Risk Framework and disciplines primarily in the Banking industry and its related operations                                  
  • Strong interpersonal skills with the ability to articulate complex information in a clear, concise manner. Ability to produce high-quality reports and documentation
  • Audit and/or controls testing experience
  • Strong time management skills and the demonstrated ability to manage multiple tasks and meet deadlines with minimal supervision
  • Must have demonstrated strong technical writing skills including the proven ability to clearly document activities, processes and test results
  • Experience with developing and creating documentation for support and training activities
  • Critical thinking and Strong analytical skills with high attention to detail and accuracy
  • Strong comprehension/ability to learn technology tools, communication & analytical skills
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to work with and communicate with all levels of the organization
  • Build, consult & maintain strong working relationships with inter-departments & stakeholders
  • Ability to identify inefficiencies, opportunities to streamline business processes, and implement change
  • Proficiency with MS office (MS Word, Excel, PowerPoint) and MS-Visio
  • Self-starter with the ability to work independently and be adaptable to changing work priorities

Desired Qualifications

  • Ability to effectively listen and elicit information
  • Experience leading, training, and providing feedback to staff and corresponding managers
  • Ability to exercise independent judgment to identify and resolve problems
  • Time management skills and ability to meet deadlines coupled with experience renegotiating times lines when needed.
  • Audit or internal control evaluation experience preferably within the financial services industry.
  • Experience drafting and executing control evaluation test scripts to assess the design and performance of internal controls.
  • Proficiency with risk types, methodologies and frameworks for evaluating or testing controls and assessing results, conducting research, and identifying control deficiencies.
  • Experience in assessing risk, reviewing risk ratings, and identifying control deficiencies.
  • Experience evaluating the adequacy and effectiveness of policies, procedures, processes, systems and internal controls; additional experience analyzing business and/or systems changes to determine impact.
  • Ability to mentor teams
  • Risk management experience with demonstrated leadership skills and ability to drive improvements.
  • Proficient at influencing and consulting strategically across a large organization and with various levels of leadership/stakeholders.
  • Experience communicating in both written and verbal formats with senior executive-level leaders.
  • Balance strong, innovative problem solving skills with the practical ability to implement workable solutions to problems in a fast-paced, deadline driven environment.

Posting End Date: 

30 Jul 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy


Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

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