Enterprise Business Resiliency Planning-Operational Resiliency Lead

About this role:
Wells Fargo is seeking a Senior Lead to drive strategic operational resilience planning and execution. This role joins the exciting and growing area of operational resilience within the Wells Fargo Enterprise Business Resiliency organization, reporting to the Enterprise Business Resiliency Planning Executive. The Enterprise Business Resiliency organization enables product and service resilience through proactive preparedness, connected risk appetite and tolerance levels, adaptability to new risk environments and successful recovery in an event through synchronized execution across Business, Technology, Cyber, Data, and Third-Party Resiliency. Operational resilience is focused on the ability of financial services firms and the finance services sector to prevent, adapt, respond to, recover, and learn from operational disruptions.

This role is responsible strengthening of the company's operational resilience planning framework and program management globally. This includes ensuring a consistent framework is in place to systematically identify, manage, evolve, and monitor the firm’s most critical processes (Important Business Services). This role will support strategic planning, development, and maturation of the operational resiliency enterprise program with a strong focus on collaborative execution, building stakeholder awareness and driving adoption of enterprise operational resilience requirements and its evolving global operating model. In this role you will interact with senior leaders and teams globally across different businesses and functions, leading and managing program areas that have a direct impact on the operational stability of the Firm.

In this role, you will:

• Act as a Business Execution advisor to leadership to drive performance and initiatives, and develop and implement information delivery or presentations to key stakeholders and senior management
• Lead the strategy and resolution of highly complex and unique challenges related to Business Execution that require solid analytical skills, extensive knowledge of Business Execution, and understanding of business, delivering longer term and large scale solutions
• Provide vision, direction, and expertise to senior leadership for implementing innovative and significant business solutions that are large scale and cross organizational
• Lead program meetings or steering committee to facilitate decision making and support implementation of recommendations and plans
• Strategically engage with all levels of professionals and managers across multiple lines of businesses and serve as an experienced advisor to the leadership
• Provide direction to a cross functional team using business expertise
• Strengthen operational business resilience planning efforts across Firm including strengthening the operating model to better integrate regional considerations
• Pursue continuous improvement of the operational resilience framework to ensure compliance with global regulatory expectations and process optimization
• Drive, manage and support internal communications and forums to encourage and enable collaboration and adoption
• Support existing governance roles in resilience and risk committees, to ensure effective engagement in resiliency assurance, planning and mitigation activities
• Develop/provide expert knowledge on operational resiliency, understand strategy, risk, and change drivers for the work, and be able to communicate key details clearly and concisely to executive leaders and stakeholders
• Drive awareness and adoption of operational resiliency by strategically engaging with partners and stakeholders across the Enterprise and serve as an expert advisor on operational resiliency and serving as a trusted advisor
• Manage or lead strategic initiatives in support of strengthening the firm’s resiliency program and capabilities 
• Respond to regulatory requests and exams, as applicable

Required Qualifications:

• Experience in Business Execution, Implementation, or Strategic Planning, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience and strong understanding in continuity and resiliency methodologies
• Experience in large financial services company or consulting firm
• Experience in related areas such as third party risk management, information security, data management
• Experience planning and delivering change (Both Technology and People side of change)
• Experience interacting with and supporting US banking regulatory exams
• Experience managing a global team

Job Expectations:

• This position is not eligible for Visa sponsorship
• Ability to travel 5% of the time.

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.