Business Relationship Support Specialist

About this role:

Wells Fargo is seeking an experienced Client Delivery Consultant to support the Corporate Banking Group in the EMEA region. This is a varied role, in a fast-paced environment for an individual with exceptional client care skills, attention to detail, organisational skills as well as KYC and AML knowledge.

In this role, you will:

• Be accountable for the support of a portfolio of Corporate customers. This will include a wide range of internal servicing requirements which, when met appropriately as required, result in the needs of the customer being met. This will also include meeting the external needs of the client, when called upon. The Client Delivery Consultant will need to build a rapport with clients and maintain a close connectivity with clients, as required.
• Have an integral role completing the client Due Diligence onboarding process. You will function as a subject matter expert who needs to manage and ensure concurrent tight timelines and client expectations are met as required.
• Play a leading role in the completion of the Periodic Due Diligence review of clients, ensuring the timely completion of the review process as required from a regulatory perspective.
• Be responsible for the booking process for all the credit facilities on the assigned portfolio. You will also be responsible for the entry and maintenance of these facilities into a system which records these credit facilities. As part of this responsibility there are several regulatory processes which you will need to ensure are met.
• Maintain a system which captures client contractual requirements as well as internal credit requirements. The Delivery Consultant will ensure these requirements are obtained / satisfied. You will also coordinate with the Portfolio Management / Credit teams as required.
• Build a strong relationship with Relationship Managers, Portfolio Managers, Analysts, peers and management whom you will partner with on several internal and external matters. You will need to effectively coordinate, collaborate and communicate as a unit with all relevant stakeholders. You will also need to build an effective contact network with the various support functions which you will part with on a regular basis.
• Develop expertise in the relevant policies, procedures and controls. Ensuring you are aware, up to date and following accordingly. Risk mitigation is a high priority item.

Required Qualifications for Europe, Middle East & Africa only:

• Experience in Business Relationship Support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Strong organisational skills with an ability to multi-task on concurrent asks and prioritise asks accordingly.
• Ability to thrive in a fast-paced, highly demanding team environment.
• Familiarity and experience with Anti-Money Laundering (AML) and Customer Due Diligence (CDD).
• Resourceful and resilient when faced with challenges, strong ability to problem solve.
• Strong verbal, written, and interpersonal communication skills.
• Ability to foster strong relationships.

Job Expectations:

• Flexibility to adjust to work environment, client and business requirements as need.
• This is a hybrid role with the expectation to work 3 days in office, 2 days remote.

German

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.