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Head of Product Management - Cloud Services

Wells Fargo is seeking a Technology Executive - Head of Product Management – Cloud Services

About this role:

The Head of Product Management – Cloud Services will lead a team of 25-30 product managers and product owners and will be responsible for the Wells Fargo cloud capability.

In this role, you will be responsible for:

  • Defining and articulating the Cloud product vision and strategy in alignment with organizational goals while managing risk and ensuring regulatory and policy compliance.

  • Establishing Product P&L, Customer Experience and Service Catalog.

  • Establishing the SLA’s and SLO’s for the Cloud Product.

  • Establishing, communicating, and monitoring product goals and performance indicators.
    Building deep understanding of the customer through regular and direct interaction in service of delivering them value.

  • Engaging customers and stakeholders to inform decision making throughout the product lifecycle to improve the customer experience.

  • Partnering across the organization to develop a product strategy and go-to-market approach, conduct product discovery, and prioritize and deliver product features.

  • Working collaboratively with product team to define the product objectives and key results linked to strategic plans.

  • Engage in industry, technology, and customer ecosystem research and discovery to effectively identify, anticipate, and monitor market and customer challenges, needs, and trends.

  • Collaborating with the product general manager  to provide input to product strategy and intention maps.

  • Maintain continuous and cadenced communication with product owners to ensure they understand the product vision, timelines, and prioritization and are executing on the vision established for the product.

  • Enabling the removal of impediments to achieve the customer and business outcomes for the product.

  • Managing the corporate investment by allocating the product budget to appropriately address priorities and maximize value.

  • Serving as the product representative to enterprise governance and policies (Enterprise Change Management, Software Delivery Lifecycle, Legal Risk Control Compliance, etc.).

  • Identifying and resolving sequencing and prioritization conflicts across products.

  • Ensuring product vision and strategy incorporate a holistic product approach towards sustainability, quality, scalability, etc.

  • Demonstrating continuous growth in understanding customer, product, and organizational needs.​

Required Qualifications:

  • 8+ years of Technology Strategic Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

  • 4+ years of Management experience

Desired Qualifications:

  • 8+ years of experience in Cloud and Product Management

  • Deep technical experience in both Private and Public Cloud Technologies (Google, Azure, Vmware etc.)

  • Proven experience managing $1BN P&L

  • Demonstrable experience developing cloud product vision, product strategy, roadmap, backlog grooming and service catalog

  • Experience with human centered design principles

  • Strong risk management leadership skills

  • Strong dependency management skills

  • Ability to communicate effectively, in both written and verbal formats, at all levels of the organization, including senior executive-level leadership

  • Ability to drive and lead organizational change in a dynamic environment

  • Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members

  • Deep knowledge and experience with financial, operational, technical and regulatory drivers impacting a complex and dynamic global organization

  • Comfortable with ambiguity and facilitating discussion to explore the best possible solutions and possess the ability to lead

  • Recognized internally and externally as a thought leader and subject matter expert

  • Ability to be proactive, innovative and creative in meeting customer and enterprise needs

  • Experience with Agile practices and frameworks (e.g., Kanban, Scrum, etc.) and workflow and collaboration tools, such as Confluence, Jira and Jira Align

Pay Range

$249,500.00 - $518,300.00 Annual

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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