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Lead Software Engineer


  • The Wells Fargo Enterprise Case Management and Workflow Technology group is a PegaSystems-based technology team, with successful Pega-based solutions implemented throughout the enterprise, covering multiple lines of business.  The growth in business need for automated case management solutions has continued to rise, as our partners look for robust/reliable solutions that can be quickly delivered.  Thus, our team is engaged with consulting, prototyping, design, development and support of BPM solutions that reach across multiple business divisions and disciplines.
  • This LEAD Software Engineer position will have the responsibility for driving these solutions through the design, configuration, deployment and support phases of the individual Pega related projects.  This role will be accountable for leading our delivery efforts related to Pega cloud design, system administration, application and platform support and ensuring overall best practices are followed.  The role will be expected to function as the subject matter expert for a large Pega Platform. Duties are varied and may include one or more of the following: actively participates in the development of technical support strategies and plans; acts as an internal consultant regarding use of tools and process re-engineering to improve delivery, support and governance process execution; provides complex technical expertise for technical issues and initiatives related to large-scale applications, systems, databases and/or other technical products and services; oversees the creation of diagnostic, simulation and other tools to maintain, enhance and/or restore service or data to systems; leads support projects and migrations from development to production, upgrades, installations and/or configurations; identifies and drives resolution of complex network, hardware and software issues; develops and negotiates workarounds; initiates longer-term design solutions or projects; assures quality, security and compliance requirements are met for supported areas; oversees creation of or updates to and testing of the business continuation plan; provides direction or guidance to less experienced staff.

Desired Qualifications:

  • Strong verbal, written, and interpersonal communication skills
  • Ability to interact with all levels of an organization; including senior management
  • Experience supporting an enterprise-level environment
  • Strong team or technical leadership experience
  • Ability to grasp complex business issues quickly, recommend solutions, and drive for resolutions
  • 4+ years of experience leading medium and large-scale program architecture solutions, including but not limited to:
    • Unix experience (ZLinux preferred)
    • WebSphere and/or Tomcat experience
    • Oracle and/or Postgres experience
    • AKS or other Kubernetes Cloud Experience
  • Demonstrated ability to support the production needs of a Pega-based application, including but not limited to:
    • Pega Cloud expansion, management experience
    • Experience with various Pega Systems-based tools/utilities (e.g. DCO, PDC, Cloud)
    • Pega certification CSSA 7.4/8(Certified Senior Systems Architect) required . CLSA 7.4 certification is preferred
    • Production support experience with large-scale, high-volume applications
    • Experience with of Pega installs, upgrades, and configurations

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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