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WIM Operations Senior Control Management Specialist

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

About this role:

Wells Fargo is seeking a Senior Control Management Specialist to join our Wealth & Investment Management (WIM) Control team. The Control team is responsible for partnering with their relevant business group to develop and maintain a strong control environment leading to the early identification and sustainable mitigation of operational risk. The team focuses on five areas: Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies, Control Governance & Reporting, and Control Programs. Learn more about our career areas and lines of business at wellsfargojobs.com .


In this role, you will:

  • Develop and maintain partnerships with the business process owner by consulting and providing expertise in the control design to effectively mitigate risks, including design of effective means of measurement.
  • Contribute to the development and enhancement of the business control environment through execution of the Risk and Control Self-Assessment (RCSA) program.
  • Engage in the development and implementation of new controls, action plans, and root cause analysis.
  • Support the evaluation and design of appropriate metrics to inform and monitor the health of the operational risk environment.
  • Identify areas of improvement in existing processes.
  • Identify gaps and recommend improvements.
  • Support a strong risk management culture through the implementation of key risk management programs into the standard operating framework of the business.
  • Provide issue remediation and corrective action implementation across the line of business.
  • Escalate issues accordingly, tracking and managing past due issues, monitoring coming due issues, and validating corrective actions.
  • Provide issue and corrective action reporting and facilitate necessary training regarding issue management standards and remediation requirements.
  • Review and synthesize metrics and reporting and share information and trends with key business leaders.


Required Qualifications:

  • 4+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

  • Advanced Microsoft Office skills
  • Ability to interact with all levels of an organization
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Experience with issue management standards and remediation requirements
  • Experience developing, evaluating, and validating corrective actions, preferably in WIM or areas focused on investments, fiduciary requirements, or banking
  • Experience with SHRP
  • Experience creating and presenting executive level reporting
  • Experience executing Risk Control Self-Assessment (RCSA)


Posting Locations:

  • 401 S Tryon St, Charlotte, NC 28202
  • 90 S 7th St, Minneapolis, MN 55415
  • 1 N Jefferson Ave, Saint Louis, MO 63103

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.


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