-
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune’s 2017 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at https://stories.wf.com.
About the Process & Role
Commercial Banking Financial Crimes Risk Program (CBFCRP) has created a CB & CIB Control Assurance Program which includes conducting customer due diligence on existing customers records, according to the risk presented by the customer. The FCQA Team is the First line of defense and responsible for the following:
- Performing CA reviews driven by specified sampling methodology
- Documenting and reporting results of CA activities
- Identifying and escalating critical risks/issues identified through CA reviews
- Monitoring and tracking the progress of corrective action or customer remediation efforts resulting from CA review findings and/or recommendations
-
The FCQA Team works with the POC’ (Point of contact) to reach out to LOB’ to provide feedback for the cases reviewed adhering FCQA and LOB guidance.
Some of the key competencies required are:
- Appraises knowledge and mentors team in all relevant processes/up-coming trends
- Establishes the connect with organizational goals and priorities in line with process improvements
- Drives/initiates projects to improve the quality standards
- Builds a culture of Operational Excellence
- Leverages business knowledge to facilitate new businesses
- Inculcates a culture which drives value addition resulting in enhanced efficiency
-
Responsibilities
- The Business Execution Associate Manager will supervise the team of Analysts, Associates & Consultants and will also participate in the testing, monitoring and Quality Assurance of work performed by CB Businesses and by Commercial Banking Financial Crimes Risk Program (CBFCRP) supporting roles.
- Manage work assignment for Analysts Associates & Consultants
- Provide status updates to Management
- Perform review activities related to CDD and other Financial Crimes activities
- Perform review activities that will provide reasonable assurance that controls are designed and operating effectively
- Ensure all review results are stored in standard formats
- Raise issues to management to ensure Corrective Actions can be created- Raise issues to management to ensure Corrective Actions can be created
- To analyze and interpret complex data and create Management reports as required
- Effectively communicate with Internal and External Stakeholders
- Delegates tasks appropriately to the relevant team member
- Interface with India and stateside managers on production, quality and security guidelines
- Conduct performance reviews
- Support in process expansion, staffing and new hire training.
- Take a lead role in developing and implementing best practices
- Coaching and mentoring the team members. Identifying the learning opportunities.
- Support in process expansion, staffing and new hire training.
- Take a lead role in developing and implementing best practices
- Coaching and mentoring the team members. Identifying the learning opportunities.
-
Essential Qualifications
9+ years of experience in one or a combination of the following: financial services, criminal justice, fraud, Bank Secrecy Act, anti-money laundering, or investigations of financial crimes or policy violations; experience in the foregoing Operational Risk Management processes and / or Compliance or Audit Programs of a banking back-office operations. Minimum of 3 years of people management experience.
Generic Skills required:
- Able to multi-task to accomplish tasks effectively
- Strong verbal & written communication skills
- Analytic skill
- Attention to detail
- Excellent data entry skills
- Ability to work quickly & accurately while maintaining acceptable standards of workmanship
- Quick learner
- Ability to recognize and escalate to management for any process breaches
- Highly motivated with strong organizational
- Flexibility to work in different shifts
- Ability to succeed in a team environment
-
Behavioral Competency:
- Develop credibility with teammates because of in-depth knowledge of issues or problems
- Coach others on how to analyze information to solve problems and make decisions.
- Provide support and encouragement to others when they attempt to innovate—even when they fail.
- Integrate ideas and inputs from different sources to find innovative solutions.
- Model self-development and embrace its value.
- Lead or champion efforts to increase productivity and goal accomplishment
- Have the confidence to initiate action independently.
- Use strong writing and verbal skills to communicate facts, figures, and ideas to others.
- Energize people to go the extra mile & be trusted by work group members
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
