Skip To Content

2024 COO Business Services Development Program

  • Administrative & Corporate Services
  • Full time
  • R-306655

About this role: Wells Fargo is seeking talent to join the Chief Operating Office (COO) organization for 2024 development program opportunities. Learn more about the career areas and lines of business at

Development Program Overview:

The COO Early Talent program encompasses three pathways to learn and support COO functions to help create and manage processes while growing your expertise:

  • COO Control Management
  • COO Operations
    • Wholesale Operations: Wealth & Investment Management, Corporate & Investment Banking, and Wholesale Lending
    • Shared Services Operations: Payments Operations, Business Process Management, Business Real Estate Services, Utilities, and Shared Services Chief of Staff Group
    • Consumer Operations: Home Lending, Consumer & Small Business Banking, and Cards & Personal Lending Group
  • COO Business Services*
    • Chief Administrative Office (CAO)
    • Regulatory and Policy Affairs (RAPA)
    • Risk Transformation and Execution
    • Sales Practice and Conduct Management
    • Corporate & Investment Banking (CIB) Chief Operating Office (COO)

*Through this job requisition, we are specifically hiring for the COO Business Services .

 Opportunities available at this time include: Chief Administrative Office-Supply Chain Management and Enterprise Business Resiliency.   Should additional openings in the following areas open up at a later date, we may reach out:  CIB-COO, Chief Administrative Office-Strategy & Propjects, Corporate Security, and Corporate Properties Group, Regulatory and Policy Affairs,  Risk Transformation & Execution, and Sales Practices and Conduct Management.  

Program Overview

The 2024 Business Services Development Program is ideal for recent undergraduates interested in working in a collaborative environment focused on personal and professional development. Program participants gain a deeper knowledge of the financial services industry while working as full-time team members within a strategically selected set of roles within Business Services.

As part of the program, participants receive a comprehensive two-year development experience that includes intensive deep-dive sessions focusing on our key businesses, group project work, coaching and mentoring, and exposure to key leaders. Professional development during the program centers on developing communication and presentation skills, product and market educational sessions, personal branding and awareness, and project team assignments to support strategic initiatives.

The COO Business Services Development Program includes opportunities in the businesses listed below, highlighting the variety of  functions at Wells Fargo.

Opportunities outside of Chief Administrative Office-Supply Chain Management and Enterprise Business Resiliency, are not available at this time.    Should additional openings in the following areas open up at a later date, we may reach out:  CIB-COO, Chief Administrative Office-Strategy & Propjects, Corporate Security, and Corporate Properties Group, Regulatory and Policy Affairs,  Risk Transformation & Execution, and Sales Practices and Conduct Management.

Chief Administrative Office

The Chief Administrative Office consists of services and capabilities that serve the entire company and is comprised of these enterprise functions:

  • Corporate Properties Group – delivers and maintains world-class space for employees and customers while strategically implementing corporate real estate transactions.
  • Corporate Security – strives to ensure the safest, most secure business environment possible for employees and customers.
  • Enterprise Business Resiliency – provides guidance and support in developing, implementing and exercising effective business continuity plans and coordinating and facilitating companywide incident response and information flow, and governing the Service Delivery Model.
  • Strategy and Projects brings together expertise in strategic execution and change management across the enterprise, helping the COO solve complex problems.
  • Supply Chain Management – Specializes in strategic sourcing, contract negotiation, procure-to-pay capabilities, timely supply chain analytics, and delivering supply solutions with acceptable third-party risk.

Regulatory and Policy Affairs

Regulatory and Policy Affairs (RAPA) is responsible for Wells Fargo Regulatory Relations, the Enterprise Policy Office, Community Reinvestment Act (CRA) Strategy and Program Management, Non-Financial Regulatory Reporting governance and the Office of Consumer Practices.   Regulatory & Policy Affairs (RAPA) advises the enterprise on key regulatory, governance and policy objectives, coordinates regulatory and policy engagement across the enterprise and fosters effective relationships between our regulators and senior policy leaders.  Through disciplines that focus the enterprise on regulatory reporting and engagement, policy governance and treating customers fairly, RAPA’s influence results in improved operational and business performance, enhanced reputation, and increased customer loyalty. 

Risk Transformation & Execution

Risk and Control Self-Assessment is designed to allow Wells Fargo employees to develop a culture of proactive accountability while demonstrating ownership of business risk decisions.  The team demonstrates an understanding of our risk and controls and drives a consistent and effective approach to identifying risks across the organization, while facilitating risk and control assessments of sufficient quality to understand and manage exposure to the organization.

Sales Practices and Conduct Management

Sales Practices & Conduct Management is a front-line operation responsible for ensuring employees act ethically on behalf of Wells Fargo and are consistently doing what's right for customers and each other. The group provides enterprise-wide coordination, leadership, and support of sales practices and conduct functions, including the Conflict of Interest program, the Insider Threat program, and management of the allegation lifecycle (including enterprise investigations). It is also home to the Loudspeaker program, which strives to improve our customer and employee experience through the sharing of employee feedback and ideas.

Corporate & Investment Banking (CIB) Chief Operating Office (COO)

CIB COO is comprised of multiple functions that deliver CIB services to employees and customers.

The summer after completion of the Business Services Development Program, participants may continue in the group they were hired in. There is an expectation that participants stay in the program for the duration of the two year program.

In this role you will:

  • Gain on-the-job experience: Working as part of a high-performing team in your business group, you will gain in-depth experience as an intern. You will begin to build your analytical and interpersonal communication skills by actively participating in your team’s day-to-day activities.
  • Receive professional support: You will be matched with a colleague who will be available to answer your questions, help you through challenging situations, and give you feedback throughout the course of the summer. You will also have the support of a program manager and functional cohort to support you through your intern experience.
  • Benefit from a virtual speaker series: Wells Fargo’s top leaders provide insight into how to make the most of your summer experience, share their career paths, tips and advice, while also sharing trends in the financial and functional spaces they serve.
  • Take part in organization networking activities: We promote community involvement and networking with other summer interns and full-time analysts across other programs. You will have the opportunity to create lasting professional relationships, build your network, and take advantage of a diverse and rapidly growing workforce.

Ideal candidate for this role must have the following:

  • Ability to organize and manage multiple priorities
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Ability to take on a high level of responsibility, initiative, and accountability.
  • Experience working across teams.
  • Energetic self-starter who proactively takes initiative, remains curious and has a genuine interest in learning and growth.
  • Involvement in extracurricular enrichment activities through one or more of the following: volunteerism, student organization involvement, study abroad program(s), leadership position(s), non-profit involvement

Program Duration: Full-time, 2 years.  Start Date: July 2024.

Program Locations : Charlotte, NC

Positions are located in Charlotte, NC only.  Program participants will be expected to relocate to Charlotte for the duration of the program.  Remote opportunities are not available at this time.

Required Qualifications:

  • 6+ months of work experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualif ications:

  • Must be currently pursuing a bachelor’s degree with an expected graduation date between December 2023 – June 2024
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to work effectively, as well as independently, in a collaborative, change driven environment
  • Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
  • Pursuing a bachelor’s degree in Business, Economics, Finance, Accounting, Marketing, Communications, Supply Chain Management, English or related field. All majors are welcome.

Wells Fargo will only consider candidates who are presently authorized to work for any employer in the United States and who will not require work visa sponsorship from Wells Fargo now or in the future in order to retain their authorization to work in the United States.

Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo. After submitting your application, please monitor your e-mail for future communications.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Drug and Alcohol Policy


Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Rejoignez notre communauté de talents

En savoir plus sur les événements à venir et les opportunités de carrière chez Wells Fargo.

JK 1212 1236 B 4MP