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Associate Operations Processor, Correspondent Banking

  • Operations
  • Full time
  • R-306872

About this role:

  • Wells Fargo is seeking an Associate Operations Processor. The role is responsible for activities that support the operational infrastructure, performance, and efficiency.

In this role, you will:

  • Perform general clerical operations tasks that are routine in nature
  • Receive, log, batch, and distribute work
  • File, photocopy, and answer phones
  • Prepare and distribute incoming and outgoing mail
  • Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
  • Work under close supervision following established procedures

Required Qualifications:

  • (6) months experience in operations support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Bachelor’s degree holder, Business courses
  • Experience in banking, payments / settlements with knowledge in SWIFT, Telex and Intellitracs is an advantage
  • Open to fresh graduate ( completed Business, Accounting or any Finance related degree )
  • Sound Risk management mindset and a good understanding of compliance, AML / OFAC
  • Amenable to work on US shift and PH holiday
  • Work Hours: 3:00 PM - 12:00 AM, weekend off

Job Expectations:

  • An Associate Operations Processor is responsible for investigation of payment inquiries from Global clients (internal/external) that arise due to incorrect SWIFT, Telex, FED payment instructions and/or investigation of the validity of the funds being transferred to/from the Correspondent Bank.
  • Investigates payment related inquiries or services to clients (Financial Institutions) which includes sending SWIFT, FEDWIRE and CHIPS messages; Return and cancellation of payments; Hold funds in the general ledger and re-effecting payments.
  • Corrects and creates different payment message types ( SWIFT, FED WIRE, CHIPS, Telex ) used by the payment parties
  • Team currently supports multiple pools – Unable to Apply, Debit Authorization, Amendment and Cancellation

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Drug and Alcohol Policy


Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

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