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Lead Digital Product Manager - Fraud

  • Product Management
  • Full time
  • R-349997

About this role:

Wells Fargo is seeking a Lead Digital Product Manager

In this role, you will:

  • Lead the development and execution of complex digital business plans, programs and initiatives which have impact across the enterprise with broad impact
  • Act as key participant in large-scale planning
  • Review and analyze complex digital strategy for product/functionality/experience area
  • Influence digital strategy for the business line requiring in-depth evaluation of multiple factors including intangibles or unprecedented factors
  • Make decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements
  • Lead a broad team of digital professionals to meet deliverables and drive new initiatives
  • Strategically collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve goals
  • Potentially lead projects, teams or serve as a peer mentor


Required Qualifications:

  • 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualification:

  • Worked on Fraud - KYC, Application, Cheque, account fraud.
  • Worked on Fraud software tools.
  • Third party fraud integration to detect.
  • 5+ years of digital product management experience

  • Business requirements for enhancement of our products

  • Working with the Scrum teams to deliver product/enhancements.

  • Preferable with authentication background and vendor solution experience

  • Somebody with experience in online banking fraud, the products, and road mapping

  • Experienced in metrics, KPI and outcome tracking.

  • Lead the development and execution of complex digital business plans, programs and initiatives which have impact across the enterprise with broad impact

  • Act as key participant in large-scale planning

  • Review and analyze complex digital strategy for product/functionality/experience area

  • Influence digital strategy for the business line requiring in-depth evaluation of multiple factors including intangibles or unprecedented factors

  • Make decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements

  • Lead a broad team of digital professionals to meet deliverables and drive new initiatives

  • Strategically collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve goals

  • Potentially lead projects, teams or serve as a peer mentor

  • Be responsible for leading an agile team in maintaining an API platform, ensuring 100% compliance with enterprise standards and timelines.

  • Lead agile team to meet project deliverables while leveraging solid understanding of digital initiatives, policies, procedures and/or compliance requirements.

  • Partner with business and technology teams to analyze, interpret, and document requirements, business rules, business process flows and use cases using standardized templates for complex business problems and recommend comprehensive technology solutions. 

  • Responsible for communication and information flow between business and technology teams. 

  • Lead project / systems documentation and proactively monitor & manage project schedules and deliverables and facilitate approvals according to Product Delivery governance.

  • Partner with technology through design phase, and testing team via QA and UAT to ensure the end product meets the requirements.

  • Generate custom reports summarizing business data for review by key stakeholders.

  • Maintain and prioritize product backlog.

  • Coordinate and facilitate work across cross-functional teams (Product, Technology, Operations and other key business partners); collaborate with architects to review business cases and architecture/design documents.

  • Perform Gap and Risk analysis, identify and communicate functional and technical risk associated with project development and delivery with stakeholders, team members and leadership.

  • Lead or participate in variety of complex functions within the digital environment.

  • Contribute to large-scale planning related to the execution of the digital strategy.

  • Independently resolve complex issues.

  • Collaborate and consult with peers, colleagues and mid-level managers to resolve issues and achieve goals.

  • 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

  • 5+ years of SDLC (Software Development Life Cycle) experience

  • 3+ years of API ecosystem and platform experience

  • 3+ years of Agile experience

  • 3+ years of experience supporting multiple large-scale projects in one or a combination of the following roles: publisher, product manager or business analyst

  • Familiarity with Cloud native paradigm and awareness of Cloud infrastructure capabilities.

  • Strong technical background and experienced with integrations

  • Excellent verbal and written communication skills with the ability to interact professionally at all levels including executives, customers, managers, and subject matter experts

  • Digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

  • Thrives in fast-paced agile, dynamic environment and can track multiple, complex projects simultaneously

  • Ability to lead and independently manage mid to large size initiatives.
     

Job Expectations

  • Ability to work on-site at approved location at least three days per week

  • Flexible work hours including overlap with pacific time zone

Posting End Date: 

23 Jun 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.


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