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Institutional Investment Operations Associate

  • Operations
  • Full time
  • R-367492

About this role:

Wells Fargo is seeking a Institutional Investment Operations Associate.

In this role, you will:

  • Provide operational and customer support for lifecycle tasks for institutional trades
  • Assist with client account onboarding, input and monitoring of cash payments, customer service, funding operations, custodial operations, securities settlement services, asset servicing structured loan operations, general ledger reconciliation and work to resolve confirmation and ISDA related issues
  • Assist in gathering data to support resolution of issues
  • Receive direction from manager and exercise judgment within defined parameters of the area while developing understanding of various functions, policies and procedures
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

  • 6+ months of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • MBA/ Bachelor’s degree in Finance preferred
  • 6-9 years of experience in the Pre-Settlements/settlements background
  • Ability to demonstrate effective analytical skills /decision making skills
  • Energetic individual who can work well under pressure and in a team environment with demanding deadlines
  • Ability to identify areas of improvement and also formulate plans that enables positive change within a team environment
  • Able to analyze and interpret data from both statistical and process efficiency standpoint

Job Expectations:

  • Escalate issues on priority and in a timely manner within the Operations group, Technology application support and Middle Office to ensure prompt resolution of exceptions/disputes.
  • Candidate should have in-depth knowledge of Pre Matching, Trade Booking/Allocations, Affirmations/Confirmations in the US Domestic Market.
  • Perform Analysis of low Affirmation rates with counterparties and Client Outreach
  • Reconcile P&S Breaks, Money only Breaks, SOD Avg Price breaks, Pairo breaks.
  • Should be competent in TAT Management, Process Improvements, Audits- Process/Transactional Level including adherence to SLAs
  • Should be willing to work in night shift and also over weekends & US offs i.e. as per business demands
  • Ensuring EOD that all queues are cleared/completed as per procedure.
  • Understands needs and sensitivities of internal & external clients and proactively ensures these are met.
  • Partner with Technology to identify/ resolve system issues and implement system enhancements to increase efficiency.
  • Swiftly Identifies potential risks in operational processes; develops and implements controls to mitigate related risk.
  • Sound & Strong Knowledge of Pre-Settlements/Settlements and trade life cycle
  • This role warrants interaction with external clients like Clients, traders, middle office teams hence candidate should have excellent process and product knowledge.
  • Excellent articulation and communication skills (Written & verbal)
  • Excellent analytical skills
  • Ability to deliver against strict deadlines, should be able to operate under pressure and maintain calm demeanor while dealing with issues & situations.
  • Ability to work as back up to Lead in his/her absence and handle team enquires.
  • Excellent email and time management skills.
  • Competent in TAT Management, Process Improvements, Audits- Process/Transactional Level including adherence to SLAs

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy


Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

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