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Senior Business Execution Consultant

  • Strategy & Execution
  • Full time
  • R-377372

About this role:

Wells Fargo is seeking a Senior Business Execution Manager.


In this role, you will:

  • Manage and develop teams of specialists and managers to oversee moderate to complex activities associated with the development and implementation of business-specific programs, Create real time reporting infrastructure for contact center & site operations.
  • Gather & Process big data sets and provide business intel to operation teams to enhance performance output.
  • Relevant industry knowledge on latest performance enhancement tools and practices
  • Process excellence experience to identify & mentor continues improvement projects across contact center operations.
  • Leverage various tools & resources available and build a robust business intelligence gathering framework and provide comprehensive data sets to executive leadership.
  • Identify opportunities for cost efficiency & waste eliminations strategies across various functions.
  • Identify and recommend opportunities for process improvement, risk mitigation, and control strategies.
  • processes, and controls which identify, assess, monitor, measure, and mitigate risk.
  • Determine appropriate strategies and actions, interpret, and develop policies and procedures, and provide leadership to strategize and execute a variety of programs, services, initiatives, protocols, and deliverables that are moderate to high-risk within scope of responsibility.
  • Engage and influence business heads, regulators, control management, risk, legal, and audit partners to successfully ensure appropriate management of business risk.
  • Develop and guide a culture of talent development to meet business objectives and strategy.


Required Qualifications:

  • Experience in risk management, business controls, or compliance, or equivalent demonstrated through one or a combination of the following: 
  • Operate with various stakeholders and departments across the organization.
  • Management experience


Desired Qualifications:

  • Candidate must be a graduate of a bachelor’s degree or higher.
  • Has excellent communication skills and outstanding stakeholder management skills


 

Posting End Date: 

30 Jul 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.


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