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Senior Process Engineer

About this role:

Wells Fargo is seeking a Senior Process Engineer in Technology as part of IT Service Operations. Learn more about the career areas and lines of business at wellsfargojobs.com.


In this role, you will:

  • Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
  • Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
  • Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
  • Work with vendors and other technical personnel for problem resolution
  • Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
  • Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability


Required Qualifications:

  • 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 2+ years of experience with Change, Incident, Problem management.
  • 2+ years of experience with Automation
  • 2+ years of experience with Python /PowerShell/Java scripting

Desired Qualifications:

  • Collaborate with work stream leaders as well as integration leads and process leads to document the gaps
  • Create reporting framework for all levels
  • Understand the requirements to normalize the data sets.
  • Experience in Systems Engineering, and Technology Architecture, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Troubleshoots hardware and software issues using general guidelines and templates, by updating and creating documentation and procedures (playbooks that will be used by Incident Commanders)
  • Ability to identify the Toil/Process improvements and work towards addressing them as part of day-to-day activities
  • Maintain, troubleshoot and restore service or data to production systems in support of Always-On initiative.


Job Expectations:

  • This position offers a hybrid work schedule
  • This position is not eligible for Visa sponsorship

Posting Locations:

  • 300 South Brevard – Charlotte, North Carolina  28262
  • 1301 Solana Blvd. – Westlake, Texas  76262
  • 2600 S. Price Road – Chandler, Arizona  85286

Posting End Date: 

15 Jul 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.


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