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Technology Business Systems Consultant

  • Technology & Data
  • Full time
  • R-380015

About this role:

Wells Fargo is seeking a Technology Business System

In this role, you will:

  • Evaluate moderately complex business problems and provide technical assistance in identifying automated systems and related procedures that are cost effective and meet business requirements

  • Review and evaluate moderately complex technical business problems that can be resolved through internet or intranet based solutions

  • Present recommendations for resolving business problems

  • Exercise some independent judgment when developing project budgets, project plans, and schedules

  • Provide information about communication between business and technology teams

  • Work with business user groups to provide training, handle questions, observe user needs, and document results

Required Qualifications:

  • 2+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualification:

  • Product Owner – C360 and Contact Manager

  • Role Scope: Work with onshore Product Manager (PM) and assisting PM to develop and support C360 and Contact Manager shared services

  • Ability to stich data together

  • SQL Skills, Teradata Skills, Oracle Skills

  • Ability to explain what happened, what was done to fix the issue, and what steps are being taken to assure the issue does not happen in the future

  • Ability to do some initial analysis and then be able to work with the various teams to move the issue from discovery to completed

  • Experience performing Business Analysis, defining Requirements (writing epics and user stories), agile development (acted as a product manager or product owner), Testing (SIT and UAT), production rollout support (planning and deployment validation), Change enablement.

  • Ability to take PowerPoint slides and create working visual solutions in our UI apps(Microsoft Canvas & Microsoft Model Driven apps)

  • JIRA skills

  • Ability to write stories but most importantly someone who is able to enhance stories based on conversation with India tech teams work with tech teams on story completion

  • Advise line of business and companywide functions on business strategies based on research of performance metrics, trends in population distributions, and other complex data analysis to maximize profits and asset growth, and minimize operating losses within risk and other operating standards

  • Provide influence and leadership in the identification of new tools and methods to analyze data

  • Ensure adherence to compliance and legal regulations and policies on all projects managed

  • Provide updates on project logs, monthly budget forecasts, monthly newsletters, and operations reviews

  • Assist managers in building quarterly and annual plans and forecast future market research needs for business partners supported

  • Strategically collaborate and consult with peers, colleagues, and mid-level to senior managers to resolve issues and achieve goals

  • Lead projects,or serve as a peer mentor to staff, interns and external contractors

  • Consult, review and research moderately complex business, operational, and technical challenges that require an in-depth evaluation of variable data factors

  • Perform moderately complex data analysis to support and drive strategic initiatives and business needs

  • Develop a deep understanding of technical systems and business processes to extract data driven insights while identifying opportunities for engineering enhancements

  • Lead or participate on large cross group projects

  • Mentor less experienced staff

  • Collaborate and consult with peers, colleagues, external contractors, and mid-level managers to resolve issues and achieve goals

  • Leverage a solid understanding of compliance and risk management requirements for supported area

Job Expectations:

  • 4+ years of developing Tableau and Power BI dashboards

  • 4+ years of hands on experience with Data analysis (SQL, Excel), Data Quality Management, Data Conformance.

  • Hands on experience with CRM products (Microsoft and Salesforce), Microsoft technology stack (power apps, power BI, Azure data stack), Reporting and Analytics (Tableau and Power BI)

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy


Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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