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Commercial Real Estate Lending Operations Manager

About this role:

Wells Fargo is seeking a Commercial Real Estate Lending Operations Manager National Manager to support Community Lending and Investment’s (CLI) Low-Income Housing Tax Credit (LIHTC) team within our Commercial Real Estate (CRE) division. This individual will be responsible for managing a team that handles a variety of pre-close and post-close activities for a range of moderate to complex Commercial Real Estate Low-Income Housing Tax Credit transactions and other community development loans. Learn more about our career areas and lines of business at wellsfargojobs.com.

In this role, you will:

  • Manage and develop CLI’s LIHTC Loan Administration team responsible for pre-closing tasks, booking, and post-closing loan monitoring
  • Engage and influence stakeholders, internal partners, and peers associated with the LIHTC Loan Administration team
  • Identify and recommend opportunities for process improvement and risk control development within LIHTC Loan Administration team functional area
  • Participate in the formulation and implementation of new and revised systems, policies, and guidelines
  • Oversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policies
  • Determine appropriate strategies and actions of the LIHTC Loan Administration team to meet moderate to high risk deliverables
  • Interpret and develop policies and procedures for meeting compliance, risk management, and quality standards
  • Collaborate with and influence all levels of professionals, including experienced managers
  • Interact with external customers throughout the conducting of loan processing and liquidations evaluation
  • Provide quality customer service
  • Manage allocation of people and financial resources for LIHTC Loan Administration team
  • Develop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications:

  • 6+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 3+ years of Management experience

Desired Qualifications:

  • 6+ years in Commercial Real Estate, Community Lending or equivalent industry experience with commercial real estate documentation and closing coordination
  • 3+ years of team management experience
  • 3+ years of risk control, policy, and procedures
  • 2+ years of experience with commercial real estate flood approvals
  • 2+ years of experience with booking and coding of loans
  • Experience creating reporting and trend analysis and issue identification
  • Experience in Community Development Lending including New Market Tax Credit (NMTC), Community Development Finance (CDF), and/or Low Income Housing Tax Credit (LIHTC)
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to work effectively in a team environment and across all organizational levels where flexibility, collaboration, and adaptability are important

Job Expectations:

  • Candidate will need to be able to work in the office at least 4 days per week.

Posting End Date: 

14 Jul 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy


Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

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