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Lead Control Management Officer - Technology

  • Governance & Controls
  • Full time
  • R-382085

About this role:

Join our Wells Fargo Technology team, where over 40,000 IT professionals drive innovation and stability for one of the world's leading financial services companies. We are committed to delivering secure, scalable, and advanced services, ensuring our global customers have seamless 24/7 banking access through in-store, online, and ATM channels. Our team plays a critical role in transforming customer and employee experiences, enhancing business operations, managing risks, and driving growth.

At Wells Fargo, our mission is to meet our customers' financial needs and help them achieve financial success. We seek talented individuals who prioritize our customers and are motivated to make a significant impact. By joining our diverse and inclusive team, you will be valued and inspired to leverage your unique skills and experience. Wells Fargo Technology is essential in setting IT strategy, optimizing infrastructure, ensuring information security, and providing technological support across all business areas.

Our Technology Control International team collaborates with business and technology groups to identify, assess, manage, and mitigate risks associated with their operations. Operating across all international regions, we engage with multiple stakeholders in Technology, Business Functions, and the three lines of defence. Reporting to the Head of EMEA Technology Control International, this Control Officer position supports leaders in executing and managing global risk programs. Your expertise will be crucial in safeguarding our operations and advancing our mission. Join us at Wells Fargo Technology and contribute to shaping the future of financial services worldwide.

In this role, you will:

  • Engage with Technology Control central teams to ensure alignment and integration into governance routines and programs (such as policy adherence, project risk assessments, incident management/Operational Risk Event management and change management).

  • Facilitate and support for Tech elements of International regulatory reviews, including control mapping, evidence review and drafting of management responses.

  • Facilitate the International Technology components of the Global and International RCSA programmes.

  • Consume shifting program requirements and ensure unique international requirements integrated or built to support, undertaking training to international technology and control teams as necessary. 

  • Establish strong partnership and collaboration with Wells Fargo Technology central control, divisional control, and regional control partners to ensure adherence with policy, compliance and external regulations.

  • Identify opportunities for Process and Control improvements.

  • Provide risk and control reporting and updates to CCIBT Control and International Technology Control Management leadership.

  • Support the production of International Technology Control materials for governance purposes and in support of International Risk Committees

Required Qualifications:

  • Experience in Risk Management, Control Management, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

  • Experience in Technology Risk Management and/or Technology and one or a combination of the following: project management, implementation or communication roles.

  • Exceptional coordination / communication skills.

Desired Qualifications:

  • Experience within a Technology Risk or Business Risk function with demonstrated knowledge of the business, its technology systems, applications, infrastructure and emerging technology, and associated risks in a business environment.

  • Experience of responding to regulatory questionnaires/assessment, including mapping requirements to controls and analysing supporting evidence.

  • Experience of large scale RCSA programmes, identification and rating of Risks, creation of controls and reporting of residual risks.

  • Experience of Issue Management processes, including drafting issues and corrective actions and managing the IM workflow.

  • Broad and significant knowledge of technology and the associated challenges, risks and required controls inherent in a complex federated environment, including knowledge of SDLC, Architecture, Cloud, Datacenter, Vendor and third party, BCP, PMO, Change Mgmt, Problem and Incident Management, SOX and other Regulations, Access management, Asset Management, Compliance, IS, Audit.

  • Understanding of technology and security risk framework. Including, but not limited to: COBIT, FFIEC, NIST, ITIL, COSO, BASEL, and OCC Heightened Standards.

  • Professional certifications such as CPA, CSCP, CRCM, CGEIT, CRISC, CITP, CISA, CISSP, or similar.

  • Strong business oral and written communications skills with senior leader presence and experience.

  • Ability to work well in a matrix organization and leverage skills across multiple disciplines to deliver a successful work product.

  • Ability to coordinate completion of multiple tasks and meet aggressive time frames.

  • Ability to prepare management level presentations.

  • Ability to interact with all levels of an organization.

  • Strong analytical skills with high attention to detail and accuracy.

  • Strong collaboration and partnering skills.

Posting End Date: 

18 Jul 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy


Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

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