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ALERT - To ensure we continue to fulfill our role as a provider of vital services to the public, we are still hiring and continue to recruit top talent to Wells Fargo. However, we have adjusted our hiring practices due to the COVID-19 situation and the related social distancing guidelines. As a result, throughout your application process, you may be asked to connect with us virtually. We encourage you to check our job postings regularly for updates and additions.

Learn what Wells Fargo is doing during the COVID-19 crisis to support our employees and protect our customers through enhanced cleaning, social distancing in bank branches, remote work arrangements, benefit changes, and more.

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Systems Operations Engineer

Location: Chandler, Arizona, Phoenix, Arizona, Dallas, Texas, Raleigh, North Carolina

Job ID: 5580289

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Overview

Wells Fargo technology teams drive innovation to create a more powerful and fulfilling financial experience for our customers and team members. You will join more than 24,000 team members supporting 95 billion transactions annually in 10 countries. Our career opportunities span the technology spectrum: advanced analytics, big data, information security, application development, cloud enablement, project management and more.

  • Job Type: Full Time

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Success Profile

Check out the top traits we're looking for and see if you have the right mix.

  • Analytical 8
  • Detail-oriented 7
  • Insightful 6
  • Inventive 7
  • Problem Solver 6
  • Curious 5
Traits are on a scale of 1 to 10

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Benefits

Wells Fargo wants to help you get more out of life and take care of things outside the office to make life a little easier. We provide:

  • Medical, Dental and Vision

  • Employer Matching 401(k)

  • Tuition Reimbursement

  • Maternity and Paternity Leave

  • Paid Time Off

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Responsibilities

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application. 

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.

Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.

We are hiring a Systems Operations Engineer to support cloud platforms within the Hybrid Environments organization.  

This roles requires high level of technical expertise to support private and public cloud platforms. This position serves as a direct escalation point for developers with technical issues and requires strong troubleshooting and problem resolution skills. Candidates must have a proven track record of working with PaaS offerings, Linux, Windows Server, containers and Kubernetes. This roles requires a strong understanding of large-scale computing solutions for both on-prem and cloud environments and ability to work on multiple, complex issues and projects. The ability to automate tasks with Powershell, shell scripting and Python is a must. This role requires daily use of Splunk for log searching and dashboard creation. Candidates will have experience working in an Agile fashion and are comfortable with Site Reliability Engineering methodologies. 

The ideal candidate will have a balance of technical experience, be detail oriented, able to bring complex problems to a clear resolution and have the soft skills needed to interact daily with developers and various levels of management.

This position has an on-call rotation which requires some work after normal business hours and on weekends.



Required Qualifications

  • 5+ years of systems support analysis experience demonstrated through work or military experience
  • 3+ years of experience working in managed services as demonstrated through work, military, or education
  • 3+ years of experience with MS Azure cloud computing technology
  • 1+ year of Kubernetes experience
  • 3+ years of experience with logging, monitoring, and event detection on cloud or distributed platforms
  • 5+ years of Linux experience
  • 3+ years of advanced scripting in one or a combination of the following: Unix Shell Scripting, Perl, Python or PowerShell
  • 5 + years of experience with Windows server operating systems
  • 2+ years of Agile experience



Desired Qualifications

  • Experience supporting an enterprise-level environment
  • Ability to interact with all levels of an organization; including management
  • Strong team or technical leadership experience
  • Strong verbal, written, and interpersonal communication skills



Other Desired Qualifications
  • Experience 2+ years of platform engineering experience
  • Technology 2+ years of Splunk experience
  • Technology 2+ years of JIRA experience
  • Technology 1 + years of Confluence WikiD experience
  • Experience 2+ years of process definition and documentation experience


Job Expectations

  • Ability to work additional hours as needed



Street Address

AZ-PHX-Northwest Phoenix: 2222 W Rose Garden Ln - Phoenix, AZ
AZ-Chandler: 2600 S Price Rd - Chandler, AZ
NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC
TX-DAL-Downtown Dallas: 1445 Ross Ave - Dallas, TX



Disclaimer

    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.



Benefits Summary

Benefits
 

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.

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